Senior Director of Digital Marketing and Operations

2 Months ago • 10 Years + • Marketing

Job Summary

Job Description

The Senior Director of Digital Marketing and Operations will collaborate with the CMO and VP of Global Marketing to lead digital marketing initiatives (strategy to execution across PPC, SEO, etc.), manage the website and social media presence, and lead marketing operations for efficiency and continuous improvement. This hybrid role blends strategic leadership and operational oversight, ensuring seamless execution, tracking, and optimization of marketing campaigns to enhance brand awareness, drive customer engagement, and support revenue growth across gaming and digital experience industries. Responsibilities include developing and implementing digital marketing strategies, managing multi-channel campaigns, leading website and social media efforts, optimizing marketing operations and technology, analyzing data and reporting on performance, and managing a team of digital marketing professionals. The ideal candidate will have 10+ years of experience in digital marketing and strategy roles, proven success in B2B, strong analytical and leadership skills, and experience managing diverse digital marketing teams.
Must have:
  • 10+ years digital marketing experience
  • Proven track record of driving growth in B2B
  • Strong analytical and leadership skills
  • Experience managing diverse digital marketing teams
  • Expertise in leveraging data and analytics
  • Develop and implement digital marketing strategies
  • Manage multi-channel marketing campaigns
  • Lead website and social media efforts
Good to have:
  • MBA
  • Google Analytics Certification

Job Details

Summary

As the Senior Director of Digital Marketing and Operations, you will collaborate with the CMO and Vice President of Global Marketing to lead our digital marketing initiatives (strategy through to PPC, SEO, and more), manage our website and social properties, and lead our marketing operations to drive efficiency, scale, and continuous improvement of all marketing campaigns and activities. This hybrid role combines strategic leadership with operational oversight, ensuring the seamless execution, tracking and optimization of marketing campaigns that enhance brand awareness, drive customer engagement, and support revenue growth across all lines of business in both the gaming and digital experience industries.

Responsibilities

Digital Marketing Strategy

  • Develop and implement a comprehensive digital marketing strategy aligned with GlobalStep’s business objectives. Oversee all digital marketing channels, including website, blogs, emails, and social media, ensuring brand consistency and effective audience engagement.
  • Stay abreast of competitive digital efforts along with emerging digital trends and technologies to ensure GlobalStep leverages emerging digital technologies and trends for continuous improvement of the digital customer experience.

Campaign Management

  • Partner with VP Global Marketing to plan, integrate, execute, and optimize multi-channel digital marketing campaigns to drive lead generation and customer acquisition.
  • Collaborate with internal teams and external vendors to develop, implement, and evaluate promotional activities.
  • Build and manage the marketing and sales tech stacks to leverage automation, real-time reporting and analysis and detailed success tracking
  • Develop and implement A/B testing strategies to optimize campaigns for exceeding KPIs

Website and Social Media

  • Lead the activation of our brand refresh across all websites and social properties to ensure consistency of brand and a frictionless customer experience across all touchpoints
  • Build and manage team to engage customers, prospects and all stakeholders across the company’s social channels.

Marketing Operations and Technology Stack Management

  • Design and implement processes and workflows that enable marketing teams to execute their daily tasks efficiently. Curate and integrate the best applications and technologies to support each step in the process.
  • Oversee the selection, implementation, and management of marketing technologies, including marketing automation platforms and CRM systems. Ensure seamless integration and optimal utilization of these tools to enhance marketing efficiency.

Data Analysis and Reporting

  • Monitor and analyze marketing performance metrics to measure ROI and KPIs. Provide regular reporting to internal and external stakeholders, offering insights and recommendations for continuous improvement and maximizing ROI
  • Analyze paid and organic campaign performance metrics to inform data-driven decision-making.

Team Leadership

  • Manage and mentor a team of digital marketing, web development, project management and marketing operations professionals. Foster a culture of continuous learning and improvement, encouraging the adoption of best practices and innovative approaches.

Requirements

  • Experience: 10+ years in digital marketing and strategy roles (prior director-level experience required), with a proven track record of driving growth in B2B industries.
  • Strategic Vision: Exceptional ability to translate business objectives into actionable marketing strategies.
  • Analytical Acumen: Expertise in leveraging data and analytics to inform decision-making and measure marketing effectiveness.
  • Leadership: Strong leadership and team-building skills with the ability to inspire and develop talent. Specific experience managing a diverse team of digital marketers, including experts in paid search, SEO, and SEM as well as digital agencies is a requirement.
  • Education: Bachelor’s degree in marketing, Business Administration, or a related field. MBA a plus.

General Technical Skills

  • Knowledge of and familiarity with CRM lead management and related digital tools (such as Pardot, HubSpot, Marketo, Salesforce.com, LinkedIn Sales Navigator, HootSuite, and leading email marketing platforms).
  • Deep experience with the leading digital and social marketing platforms (such as Google and LinkedIn). Including familiarity with advertising technology platforms (such as Google Ads and AdRoll).
  • Certifications: Certification in Google Analytics.

Similar Jobs

GAMURS Group - Contributing Writer (Live-Service)

GAMURS Group

(Remote)
2 Months ago
WebFX - Digital Marketing Manager (Search) (Cape Town)

WebFX

Cape Town, Western Cape, South Africa (On-Site)
6 Months ago
WebFX - Remote Copywriter: Legal

WebFX

South Africa (Remote)
6 Months ago
WebFX - Jr. Digital Communications Account Manager

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
Onward Search - AEM Content Developer

Onward Search

Woonsocket, Rhode Island, United States (Remote)
2 Months ago
Rockstar Games - Director of Territory Communications

Rockstar Games

London, England, United Kingdom (On-Site)
7 Months ago
Team Liquid - Marketing Manager, Indonesia

Team Liquid

Jakarta, Jakarta, Indonesia (On-Site)
1 Month ago
ByteDance - Payment Growth and Marketing Strategy Lead- Global Payment

ByteDance

Jakarta, Jakarta, Indonesia (On-Site)
6 Months ago
Kokotree - Product Marketing Manager

Kokotree

Wilmington, North Carolina, United States (On-Site)
5 Months ago
Logitech - TW Gaming Assistant Marketing Manager

Logitech

Taipei City, Taiwan (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

GAMURS Group - Dot Esports: Freelance World of Warcraft News Writer

GAMURS Group

(Remote)
3 Months ago
Kabam - Web Strategist

Kabam

Los Angeles, California, United States (Hybrid)
1 Month ago
GAMURS Group - Contributing Writer (Pokemon)

GAMURS Group

(Remote)
2 Months ago
WebFX - Copywriter (Digital Marketing & B2B)

WebFX

United Kingdom (Remote)
2 Months ago
Epic Games - Knowledge Manager

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
WebFX - Digital Marketing Manager (Search) (Cape Town)

WebFX

Cape Town, Western Cape, South Africa (On-Site)
6 Months ago
Birdeye - Senior Product Manager

Birdeye

Gurugram, Haryana, India (On-Site)
6 Months ago
Eleven Labs - Website Engineer

Eleven Labs

United Kingdom (Remote)
1 Month ago
The Walt Disney Company - Intern, APAC Project Management, Disney+

The Walt Disney Company

Singapore, Singapore (On-Site)
2 Months ago
Inworld AI - Marketing Lead - USA

Inworld AI

Mountain View, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Texas, United States

The Walt Disney Company - Event Services Manager

The Walt Disney Company

Celebration, Florida, United States (On-Site)
2 Months ago
Evolution - External Partnership and Branding Manager

Evolution

Atlantic City, New Jersey, United States (On-Site)
2 Months ago
Meta - Game Design Manager

Meta

San Francisco, California, United States (Remote)
5 Months ago
Nintendo - Intern – Networking Software Engineer (NTD)

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
Scientific Games  - Package Assembly Technician II

Scientific Games

Solon, Ohio, United States (On-Site)
2 Months ago
Company3 Method Studios - Security Compliance Assessor

Company3 Method Studios

Santa Monica, California, United States (Remote)
2 Months ago
Britive - ENTERPRISE SALES DEVELOPMENT REPRESENTATIVE

Britive

Boston, Massachusetts, United States (Hybrid)
4 Months ago
Scientific Games  - Business Intelligence Analyst

Scientific Games

Solon, Ohio, United States (On-Site)
2 Months ago
NVIDIA - GPU Verification Architect

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Daybreak Game Company LLC - Senior Manager, People & Culture

Daybreak Game Company LLC

San Diego, California, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Marketing Jobs

Blizzard Entertainment - Product Marketing Manager, eSports (Contract)

Blizzard Entertainment

Irvine, California, United States (Hybrid)
4 Months ago
Google - Open Marketing & Communications Career Opportunities, CapitalG Portfolio Companies

Google

Mountain View, California, United States (On-Site)
5 Months ago
Juego Studios - Juego Studios - Manager - Search Engine Optimization

Juego Studios

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Logitech - Cluster Category Manager –  Gaming categories

Logitech

Tokyo, Japan (On-Site)
6 Months ago
The Walt Disney Company - Intern, Digital Product Experience, Growth Marketing, Disney+

The Walt Disney Company

Taguig, Metro Manila, Philippines (On-Site)
2 Months ago
The Walt Disney Company - Sr Marketing Scientist

The Walt Disney Company

Burbank, California, United States (On-Site)
5 Months ago
Razer - Product Marketing Specialist

Razer

Singapore (On-Site)
5 Months ago
Appier - Partner Sales_Mid Market, Digital Marketing

Appier

Tokyo, Japan (On-Site)
5 Months ago
Dentsu - Digital Engagement Consultant (Fresh Graduates)

Dentsu

Makati, Metro Manila, Philippines (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

GlobalStep focuses on the success of its clients’ digital products, applications and platforms through a comprehensive ecosystem of services that span the full product lifecycle. We enable our clients, from Fortune 100 to start-ups, to drive revenue and create high impact digital experiences. Our services include Product Design, Development and Deployment, Digital Assurance, Product Localization, Analytics & Insights, and Customer Support & Monetization.

Our specialized gaming practice helps over 200 game studios across the world deliver amazing, immersive games to their customers across all platforms. We help develop, test and localize games. Our analytics & insights practice enables game development teams around the world to hone the digital experience to resonate with players. Our player support practice enables engagement and monetization.

With service locations and studios in North America, UK, Europe, and Asia, we have a tightly integrated services model across geographies and lines of services, all fully focused on enabling the success of our clients.

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

United States (On-Site)

Richardson, Texas, United States (On-Site)

View All Jobs

Get notified when new jobs are added by GlobalStep

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug