Intake Specialist

1 Month ago • All levels

Job Summary

Job Description

The Intake Specialist will support the Intake team with product drops, ensuring correct receipt and account assignment. They will record and troubleshoot issues, communicate discrepancies, and assist in inventory accounting. Responsibilities also include training, receiving and packing product, and documenting upcoming drop-offs. They will be part of the Operations team managing the worldwide distribution network.
Must have:
  • Open availability to work full-time hours
  • Work well in a large team
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office and Google Suite
  • Quick learner and self-starter
  • Able to lift and move boxes up to 35 pounds
Good to have:
  • Knowledge of and love for sneakers

Job Details

About the Team

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

In this role, you will:

  • Support the Intake team with product drops between Business Development and Operations to ensure that they are received correctly into the right account
  • Ensure that all mail-in and dropped off Flight Club consignment is received under the correct account
  • Record and troubleshoot any issues you might encounter with Flight Club submissions and communicate it to the appropriate people
  • Communicate any discrepancies that may occur during product intake 
  • Assist inventory account for all intake that has been received
  • Record and document all upcoming drop offs of bulk consignment and loop in the appropriate teams 
  • Receive product and pack out product with the fulfillment team
  • Assist in training of product intake both with GOAT and Flight Club

We are looking for:

  • Open availability to work up to full-time hours (Monday-Friday)
  • Hardworking individual who can work well with a large team
  • Excellent written and verbal communication skills, ability to transfer his/her views onto others
  • Proficient in Microsoft Office and Google Suite
  • A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
  • Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources
  • Must be available and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs
  • Must be able to lift and move boxes (up to 35 pounds)

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. 

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