IT Operations Solution Engineer

3 Days ago • All levels

About the job

SummaryBy Outscal

Playtech seeks an IT Operations Solution Engineer to manage Jira Service Management implementations, develop CMDB object schemas, automate processes, and collaborate with team members. Must-have experience with Jira Service Management, Jira Assets, Automation, and strong communication skills.

Company Description

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.

Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Job Description

Ready to level up your career?

Playtech‘s Corporate IT unit is looking for an IT Operations Solution Engineer  with a curious mindset and excellent communication.

Your influential mission. You will...

  • Manage the implementation and maintenance of new functionalities within Jira Service Management.
  • Drive the development, import, and ongoing support of a new object schema for CMDB based on Jira Assets Management.
  • Collaborate with other team members to implement new workflows and automate processes.
  • Participate in reporting, data collection and aggregation activities.
  • Contribute to the development of automation solutions related to Jira and CMDB integrations.
  • Maintain documentation - ensure proper operational documentation and contribute to the knowledge base

Qualifications

Components for success. You...

  • Possess experience with Jira Service Management, including Jira Automation.
  • Have experience with Jira Assets, including automation and imports.
  • Excel in interpersonal and communication skills in English, fostering strong relationships with colleagues and stakeholders.
  • Exhibit a strong attention to detail and a problem-solving mindset.
  • Thrive in both independent and collaborative work environments.

You'll get extra points for...

  • Prior experience with PowerShell and EazyBI.
  • University Degree in IT or equivalent.

Thrive in a culture that values...

  • Initiative-taking and confident approach at the workplace  
  • Global scope and inclusive working environment  
  • Constant learning and development opportunities  
  • Active lifestyle and mental well-being  
  • Fun and engaging company events 

Additional Information

CORPORATE IT TEAM

The Corporate IT Operations team is a compact yet potent entity within the larger Corporate IT Department. Our primary mission is to empower our department in all aspects related to processes, operations, and data. We are instrumental in molding and advancing internal processes, equipping the team with invaluable data, and overseeing project and audit activities.

Being a part of our team offers you an in-depth understanding of Corporate IT operations, the opportunity to influence internal processes, and the platform to interact with individuals across the organization. Our team is not just about maintaining the status quo, but about driving change and fostering innovation. We believe in the power of data and the importance of robust processes, and we are looking for individuals who share this vision.

Join us, and be a part of a team that’s making a difference every day. Together, we can shape the future of our organization.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


Website

Boulevard \"tsarigradsko Shose\" 115, Sofia, Bulgaria (On-Site)

Sofia City Province, Bulgaria (On-Site)

New Jersey, United States (On-Site)

Gibraltar, Gibraltar (On-Site)

Gibraltar, Gibraltar (On-Site)

Sofia City Province, Bulgaria (On-Site)

Sofia City Province, Bulgaria (On-Site)

View All Jobs

Similar Jobs

paypal - Solution Engineer

Karnataka, India (Hybrid)

MediaOcean - Solution Engineer

Tel Aviv District, Israel (Hybrid)

C3 AI - Solution Engineer

Karnataka, India (On-Site)

Salesforce - Lead Marketing Cloud Solution Engineer

Tel Aviv District, Israel (On-Site)

Similar Skill Jobs

Outscal - Product Operations

Delhi, India (On-Site)

Warner Bros. Games - Digital Production Placement Intern

England, United Kingdom (Hybrid)

Take-Two Interactive - Senior Director, Workday

New York, United States (On-Site)

Arkadium - Engineering Manager, AdTech

Portugal United Kingdom Spain (Remote)

Rebellion - Location Manager

England, United Kingdom (On-Site)

Software Engineering Jobs

Warner Bros. Games - Digital Production Placement Intern

England, United Kingdom (Hybrid)

Take-Two Interactive - Senior Director, Workday

New York, United States (On-Site)

Arkadium - Engineering Manager, AdTech

Portugal United Kingdom Spain (Remote)

Rebellion - Location Manager

England, United Kingdom (On-Site)

Netflix - Software Engineer L6 - Ads Measurement

Los Gatos, California, United States Of America • New York, New York, United States Of America (On-Site)

Netflix - Engineering Manager, Spark

United States (Remote)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug