IT Service Reliability Engineer (Active Directory)

2 Months ago • All levels • IT & Infrastructure

Job Summary

Job Description

The IT Service Reliability Engineer (Active Directory) will be responsible for maintaining and managing Microsoft Active Directory and related services used globally by Sony Interactive Entertainment. This role involves collaborating with global teams to provide seamless, efficient, and reliable Active Directory and related solutions. Responsibilities include preventing hardware, OS, software, and network issues, identifying root causes, ensuring service continuity, supporting workflow creation, and leading Active Directory identity management, security governance, and auditing. The candidate should have experience in Windows Server management, Microsoft Active Directory, and related technologies. The role requires a proactive approach to problem-solving and a commitment to service improvement. The team environment is diverse and focused on maximizing individual potential to achieve the best results.
Must have:
  • Experience in Windows Server management.
  • Experience in Microsoft Active Directory.
  • Knowledge of LDAP and SAML authentication.
Good to have:
  • Experience in Linux server OS management.
  • Scripting experience using Python or PowerShell.

Job Details

 

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

 

 

 
 
■ 職務内容 / Job Description(Roles & Responsibilities)
役割 
  • Sony Interactive Entertainmentがグローバルで使用する使用するMicrosoft Active Directory及び関連サービスの維持、管理を行う 
  • グローバルチーム(北米、ヨーロッパ)と連携、協力し、シームレスで効率的かつ信頼性の高いActive Directoryと関連ソリューションサービスの提供を行う 
責務 
  • 目標レベルを達成するため、スペシャリストとして、ハードウェア、OS、ソフトウェア、ネットワークの問題発生を未然に防止する。問題が発生した場合には、速やかに原因を特定しサービスの継続性を維持する 
  • 部門横断的なチームと協力し、改善の機会を特定し、反復可能なワークフローを作成と維持をサポートし、サービスのレベルを革新的に向上させる 
  • Active Directoryのアイデンティティ管理、セキュリティガバナンス、維持、監査対応を主導して実施する 
 
■ 組織・職場紹介 / About team and organization
ソニー・インタラクティブエンタテインメントのビジネスは拡大を続けており、それを支えるビジネスインフラ基盤もまた拡大、先進化を続けています。安定した基盤運用を維持しつつ、グローバルレベルで新たな拡張や最適化のため様々なプロジェクトが進行しています。成長するビジネス基盤、プロジェクト、ビジネスインフラ基盤を開発、管理するエンジニアを募集しています。 

経験や国籍、文化などが異なる人材が活躍する職場において、チームで協力し個人のポテンシャルを最大化し、最高の成果を生み出すことが、私達の使命(最重要課題)です 
そのための主な業務内容は以下の通りです 
 
・会社および部門、部署の戦略・方向性を理解し、ミッションと整合させる成果を自ら積極的に行動して実現する 
・明確な定性的、定量的目標を設定し達成する 
・組織、チームのパフォーマンスを最大化するためのチームワークへの積極的な貢献 
・社内ユーザ、エンドユーザを満足させるサービスの検討や、改善活動 

 
■ 求められるスキル・技術領域 / Skills and Qualifications
【必須(MUST)】
・複数以上のWindows Serverの業務管理経験 
・Microsoft Active Directoryもしくは、Entra IDの業務での管理実務経験 
・LDAP認証、SAML認証などの技術知識 

【歓迎(WANT)】
・Linuxなど複数以上のサーバOS業務管理経験 
・作業の自動化を目的としたPython, PowerShell等によるスクリプト開発経験歓迎
 

■ 求める人物像 / Personality
人間関係・影響力(カルチャーリーダーシップ) 
・人と人とのつながりを大切にし、強い人間関係を築き、相手の立場で物事を考え、その上で明確で説得力のあるコミュニケーション能力を発揮する 
・説得力のある影響力、信念への情熱、積極的な行動力によって、他者の信頼とフォロワーシップを呼び起こす能力 
・他の人にもスポットライトを当てるように即し、チームの成功を目に見える形で祝福し、サポートできる 
・自分の個性を超えてフォロワーシップを生み出し、チーム全体、組織全体にとってより大きな目的に他人を巻き込むことができるような、目的意識/意味意識を作り出すことが出来る 
 
結果を出すための実行 
・明確でチャレンジングな目標を設定し、自身およびチーム、関与するプロジェクトの業績向上にコミットできる 
・曖昧さや不確実性を受け入れることが出来、複雑な状況下でも適応し、周囲と協力して迅速に物事を進めることが出来る 
・様々なソースからデータを探し出し、分析することで、チームや上位決定者などの意思決定をサポートし、組織全体の戦略に貢献できる提案を行うことができる論理的、合理的思考を持っている 
・自分が直接担当する分野だけではなく、他の領域の業務も概要を理解し、自ら積極的に協力の手を差し伸べることができるマインドセットをもつ 
・創造的なアプローチでチームに貢献し、境界を押し広げるような革新的なアイディアを提言、実行に移すことができる
 
 
■ 語学力 / Language Skills
【英語】
・ビジネスレベルの英語力(US4名、UK2-3名のチームのため)

【日本語】
・ビジネスレベルの日本語力(日本語能力試験N1またはそれと同等以上)

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

 

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