Manager/Specialist, Food Safety and Quality

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We’re looking for a hands-on and detail-oriented Manager/Specialist, Food Safety & Quality to oversee food safety operations and regulatory compliance in Philippines. In this role, you’ll be responsible for implementing food safety programs, handling regulatory matters, and improving hygiene and compliance standards.

Reporting into the Regional Head of Food Safety, this is a great opportunity for someone who enjoys both strategic thinking and on-the-ground execution. You’ll work closely with store teams, operations, and local authorities to drive a strong culture of food safety and operational excellence.

This role is only open to locals/PR in Philippines.

Your Mission

• Oversee food safety compliance and quality practices in Philippines

• Implement and monitor HACCP plans, hygiene SOPs, and food quality standards

• Perform audits, manage corrective action plans, and follow up on compliance KPIs

• Investigate incidents (e.g. customer complaints, product recalls) and ensure resolution

• Act as the point of contact for local food safety authorities

• Support the training of store teams and drive awareness around food safety practices

• +4 years of experience in food safety, quality assurance, or compliance

• Solid understanding of HACCP and food safety systems

• Experience working with or communicating with authorities is a strong plus

• Hands-on approach with strong attention to detail

• Comfortable working in both field and office settings

• Fluent in English and Filipino

• Willingness to travel across the country

The cherry on top:

• We have a vibrant and international team with diverse backgrounds
• This is a brand with competitive employees in an all hands on deck environment
• We recognize top performers, welcome our newbies, and share good food
• Competitive package, incentives, allowances, food perks, HMO, and more