People Ops/HR Lead

We are looking for a strategic and hands-on People Ops/HR Lead to help build the people and HR functions at Inworld. In this role, you will be responsible for creating and managing top-tier people programs including performance management, compensation and benefits, employee relations, and employment law and compliance.

Candidates must be based in the SF Bay Area or willing to relocate (you will be working on-site at our Mountain View office a few days a week).

Responsibilities

Strategic Leadership

• Develop and execute people operations strategy aligned with the company's  overall goals and objectives
• Work closely with cross-functional teams, including talent acquisition, finance, and legal to ensure cohesion across different operational areas

HR Policies and Compliance 

• Develop, implement, and maintain HR policies, procedures, and guidelines to ensure compliance with legal and regulatory requirements
• ​​Review policies and practices to maintain compliance and maintain an up-to-date employee handbook 
• Ensure compliance with the labor laws and regulations, and completion of mandatory reporting
• Stay on top of changes in employment laws and regulations, and proactively update HR policies and practices accordingly
• Administer unemployment claims, workers’ compensation, leaves of absence, including short and long-term disabilities, FMLA, PFL, CFRA, PDL 
• Serve as the point of contact for immigration-related matters, including visa sponsorships, work permits, and green card applications

Performance Management

• Assist managers in connecting individual performance to company goals to ensure that team members understand how they contribute to company success
• Run performance reviews and coach managers on performance management
• Support organizational changes

Compensation and Benefits 

• Administer compensation and benefits programs, including salary structure, equity, and other elements of total rewards
• Design and manage benefits plans. Support employees in the benefits program, including new employees enrollment, annual open enrollment, and offboarding
• Support FSA and HSA claims, 401(K) reporting 
• Administer additional perks, such as learning and development programs 

Diversity, Equity, and Inclusion (DEI) 

• Develop and execute programs to strengthen diversity, equity, and inclusion within Inworld
• Promote a culture of collaboration and equal participation by fostering transparent and inclusive communication with employees

Onboarding and Offboarding

• Enable seamless employee onboarding, ensuring all necessary paperwork is properly filled out and filed
• Facilitate the off-boarding process, conduct exit interviews, advise employees on their rights and any benefits they are entitled to upon termination

Employee Relations

• Address employee inquiries and grievances
• Facilitate and administer changes in employment status

Culture and Engagement

• Help organize company-wide activities and events to foster connection and a sense of belonging
• Develop and implement programs that build employee engagement and retention

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or relevant HR certifications a plus
• Minimum 7 years of experience across People Operations, with an emphasis on compliance, labor legislation, total rewards and benefits management. Experience in a high-growth startup environment is a plus.
• Strong people skills and an ability to connect and support employees at all levels
• In-depth knowledge of Federal, California, and local labor and regulatory requirements
• Knowledge of Canada labor and regulatory requirements is considered a plus
• Detailed knowledge and expertise in HR policies and procedures
• Strong strategic thinking, project management, and decision-making skills
• Flexibility to work in an environment with shifting priorities and ambiguity
• Strong communication skills, critical thinking, and attention to detail
• Proficient in HRIS, Google Workspace, and related software  

The base salary range for this full-time position is between $170,000 - $210,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

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