Principal Product Manager

1 Month ago • 10 Years + • Product Management

Job Summary

Job Description

The Principal Product Manager at Microsoft's Windows Experiences team will play a crucial role in shaping the future of Windows. Responsibilities include understanding customer needs, defining product strategy, collaborating with cross-functional teams (engineering, UX, marketing), and driving product execution from conception to launch. This role requires strong customer empathy, analytical skills, executive communication, and experience in all phases of the product lifecycle. The successful candidate will translate business objectives into execution strategies, balance feature trade-offs, and ultimately improve customer satisfaction and drive Windows growth.
Must have:
  • Bachelor's Degree and 10+ years experience
  • Customer empathy and understanding
  • Cross-functional team collaboration
  • Product strategy and execution
  • Data analysis and decision-making
Good to have:
  • Proven product leadership
  • Strong business acumen
  • Excellent communication skills
  • Ability to thrive under ambiguity

Job Details

Overview

Join us as we work towards Microsoft’s mission of empowering every person and every organization on the planet to achieve more. The Windows Experiences team is delivering key features to more than 1.5B customers worldwide. Our goal is to make sure that Windows is the best Operating System to get things done at work and in your personal life!  
 
Come and join the team that continually re-imagines Windows for the future, while respecting an amazing legacy. We are always applying a consumer-first human-centered approach to any product we work on. 

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

  • Bachelor's Degree AND 10+ years of experience in Computer Science/product/service/project/program management
    • OR software development
    • OR equivalent experience

Other Requirements

 

Candidates must be able to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

  • Microsoft Cloud Background CheckThis position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. 

Preferred Qualifications

  • Customers are obsessed with deep customer empathy.  
  • Proven record of product leadership with an ability to influence and drive execution across cross-functional teams, embracing challenges and persisting in the face of setbacks.  
  • Strong business acumen and solid analytical skills – able to break down problems and make informed decisions based on both qualitative customer feedback and quantitative funnel metrics.  
  • Strong organization skills, sound judgment, growth mindset with a desire to learn, and ability to thrive under ambiguity are crucial.  
  • Excellent communication and cross-group collaboration skills with the ability to motivate a team toward a shared vision.  
  • History of establishing credibility with executives as well as technical and non-technical team members. 

 

Responsibilities

We are looking for a Product Manager who has strong empathy for customers and who can understand what is preventing them to get things done fast and easily on their Windows PCs. By connecting with customers, you can determine what needs to be changed or fixed in a product to improve customer satisfaction and happiness.  

  • You will be involved in all phases of the product lifecycle, supporting activities from planning to execution. This includes leveraging research to articulate a vision/strategy, collaborating with other stakeholders and driving influence at the executive level, customer requirements gathering, technical prioritization, analysis of product features, and go-to-market support. 
  • You will be responsible for translating strategic business objectives into execution strategies that ensure products and services are delivered to the right market at the right time. It will be imperative for you to see the big picture while balancing feature-level trade-offs. You will work with various teams including your  agile feature team, technical leads, UX designers, and a group of cross-functional team members from across Windows org and within the broader Microsoft organization to iteratively deliver and launch our products to market. 
  • You will be responsible for driving the growth of our windows customer satisfaction by looking into opportunities to improve our customer journeys and experiences based on data insights.  You will drive features and initiatives that increase awareness, acquisition, engagement, and retention.  

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