QA Analyst

3 Weeks ago • 2 Years + • Data Analyst

Job Summary

Job Description

Jam City's Puzzle Division seeks a skilled QA Analyst to contribute to all aspects of quality assurance. Responsibilities include creating detailed bug reports, prioritizing tasks to meet deadlines, verifying issue resolutions across platforms, collaborating with the development team on issue investigations, and monitoring feature progress. The ideal candidate possesses 2+ years of QA experience (mobile/social preferred), strong communication and analytical skills, and the ability to thrive in a fast-paced environment. They should be detail-oriented, independent, and adept at problem-solving.
Must have:
  • 2+ years QA experience (mobile/social preferred)
  • Detailed bug reporting
  • Excellent communication skills
  • Problem-solving abilities
  • Ability to work independently
Good to have:
  • Lead/Assistant Lead experience
  • Familiarity with client/server communication
  • Experience with server-side configuration management
Perks:
  • Unlimited Vacation
  • Paid Sick Days
  • Recharge Days & Holidays
  • 100% Employee Covered Medical, Dental, Vision
  • Life Insurance
  • 401k
  • Flexible Spending Accounts
  • Commuter Benefits
  • Happy Hours
  • Company Events

Job Details

As a leading mobile games developer, Jam City is looking to “level up” our talent.  We’re searching for innovators  who consider themselves dynamic, collaborative, and thrive in a fast-paced environment.

PERKS & BENEFITS
Unlimited Vacation, Paid Sick Days, Recharge Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Happy Hours
Company Events

Jam City Puzzle Division is looking for a skilled Quality Assurance Analyst to join our team. The QA Analyst will be responsible for assisting in all things quality assurance for the studio. We’re looking for someone who will dive into complex problems and own outcomes. We need excellent communicators (both written and verbal) with sound judgement and analytical skills. If you have prior QA experience, are a hard worker and love solving problems, this may be the job for you.

RESPONSIBILITIES

    • Creating detailed bug reports in our issue tracking database, while communicating status changes to the team.
    • Following priorities from QA team and product leads, ensuring deadlines are met.
    • Verifying issue resolutions across all supported platforms and stabilizing release candidates.
    • Working alongside a highly collaborative development team, supporting them with detailed investigations of issues.
    • Seeing features progress from design to creation in a vibrant working environment.

QUALIFICATIONS

    • Bachelor’s Degree preferred, but high quality work history is much more important.
    • 2+ years of QA experience. Mobile/Social preferred.
    • Lead or Assistant Lead experience preferred.
    • Attention to detail and excellent communication skills.
    • Ability to work in a fast-paced and oftentimes unpredictable environment.
    • Ability to work independently and take initiative to overcome challenges and solve problems.
    • Must be a dependable, hard worker.
    • Familiarity with client/server communication preferred.
    • Experience with server side configuration management preferred.
    • #LI-DNI
In compliance with local law, we are disclosing the compensation for this role.  The range listed is just one component of Jam City's total compensation package for employees, which may also include annual bonuses, short- and long-term incentives, and program-specific awards. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, certifications, location, business needs, or market demands. This range is based on a full-time position. This range may be modified in the future. In addition, Jam City provides a variety of benefits to employees, including but not limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan, life, disability, and accident insurance.  Pay Range: $24.28 — $30.29 salary per hour.

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION
We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more. 

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.


ABOUT JAM CITY
Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.

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About The Company

Mobile entertainment at the intersection of creativity, technology, and play. Follow @JamCityHQ on IG for more.

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