Sales Operations Analyst, Americas
Job Summary
Job Description
The Sales Operations Analyst, Americas will support the AMER sales team's operational excellence and growth. Responsibilities include maintaining Salesforce, developing reports and dashboards, analyzing key sales metrics (pipeline health, conversion rates, sales cycle lengths), optimizing sales strategies, supporting the monthly close process, contributing to territory design and quota setting, and collaborating with cross-functional teams (Finance, Commissions, Legal). The role requires strong analytical skills, proficiency in Salesforce and Excel, and experience in a sales operations environment, preferably in SaaS. Occasional travel may be required.
Must have:
- 3+ years of sales operations experience
- Strong analytical & problem-solving skills
- Proficiency in Salesforce & MS Excel
- Data analysis & reporting expertise
- Sales process & methodology understanding
Good to have:
- Power BI and Clari experience
- Experience in SaaS environment
- Experience with multidimensional customer/channel models
Perks:
- Equity (non-qualifying options)
- High-quality health benefits
- Retirement plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off
9 skills required
Job Details
Req ID - 25-556
About Barracuda Networks
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Your role at Barracuda
Barracuda Networks is recruiting for an Analyst, AMER Sales Operations. This is a critical hands-on role supporting our next phase of accelerated growth. You will be part of the AMER sales operations team and partner with the AMER sales team, to drive operational excellence, design and implement processes and support the broader Sales Operations team (Processes and Systems, Compensation and Commissions, etc.). You will work on AMER sales planning, forecasting, reporting, compensation planning & quota setting whilst having a keen eye on improving sales process and driving responsible sales growth.
This role will be a member of the AMER Sales Operations Team and will report to the Director, AMER Sales Operations.
What you will be working on
- Support the execution of the AMER team plans from a process and policy standpoint
- Maintain and optimize Salesforce to ensure hygiene and compliance
- Develop and deliver accurate, actionable reports and dashboards to provide insights for the sales team
- Track and analyze key sales metrics, including pipeline health, conversion rates, and sales cycle lengths
- Provide data-driven insights to optimize sales strategies and performance, identifying areas for improvement across the sales funnel
- Identify operational requirements and opportunities for improvement where applicable
- Support the monthly close process and exception handling
- Support the planning, territory design, and quota setting process
- Support the preparation of periodic reviews like QBRs, monthly reviews, performance management meetings, pipeline and forecasting
- Support sales enablement initiatives, working with sales leadership and sales enablement to ensure needs of sales teams and partners are fulfilled
- Manage the evaluation of monthly channel performance and associated rebates
- Collaborate cross-functionally with Finance, Commissions, Legal to support the rhythm of the business
- Manage the Sales Operations queue
- Occasional travel may be required
What you will bring to the role
- Bachelor’s degree or equivalent and a minimum of 3 years’ experience, in an operational role supporting sales.
- Operational experience in an industry which is confronted with multidimensional customer, channel, or market models; previous experience in a SaaS environment preferred
- Understanding of sales processes and methodologies, with strong organizational skills with ability to manage multiple projects
- A demonstrated passion for information and business intelligence
- Excellent analytical skills with strong attention to detail
- Proficiency with Salesfoce.com preferred
- Advanced MS Excel skills; previous Power Bi and Clari experience is an advantage
- A passion for process improvement
- Excellent written, presentation and verbal communication skills
What you’ll get from us
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualifying options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
Individuals in Colorado, California, New York City, Washington State, and Westchester County (NY), are not eligible to apply for this position.
#LI-Remote
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