Senior Account Strategist, Mid-Market Sales
Job Summary
Job Description
The Senior Account Strategist role at Google Customer Solutions focuses on driving business growth for Chinese clients. Responsibilities include developing customer relationships, motivating product adoption, achieving sales goals, and improving customer experience for agencies and advertisers. This role requires fluency in English and Mandarin, a consultative approach, and strong analytical skills. The ideal candidate possesses 5+ years of experience in digital advertising or related fields, along with 2+ years of experience managing Chinese enterprise clients. The position involves collaborating with Executive Account Strategists to optimize advertising investment returns and contribute to overall team success in a dynamic and fast-paced environment.
Must have:
- 5+ years digital advertising experience
- 2+ years managing Chinese clients
- Fluent in English and Mandarin
- Consultative sales skills
- Strong analytical abilities
Good to have:
- Experience in tech, advertising, media
- Google Ads knowledge
- Excellent problem-solving skills
3 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative business, digital media business, business development, online media environment, or digital marketing.
- 2 years of experience in managing Chinese enterprise clients, agencies, or customers.
- Ability to communicate in English and Mandarin fluently to support local clients.
Preferred qualifications:
- Experience in business within the technology, advertising, media or internet environments.
- Knowledge of Google Ads.
- Ability to multi-task and manage multiple projects with attention to detail.
- Ability to grow and work in a changing environment.
- Excellent problem-solving and thinking skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Responsibilities
- Develop Chinese customer’s business by motivating scaled product adoption and growth.
- Work towards goals while prioritizing and delivering outstanding customer experience to Google's agencies and advertisers.
- Implement ways to improve our agency and customer relationships and share performance enhancing suggestions.
- Carry business growth and productivity goals, and motivate in-quarter business growth and product adoptions.
- Provide advice and help our advertisers get the best investment return on their advertising by working in a consultative role with Executive Account Strategist.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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