Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
Finance and Accounting Process works on accounting processes from regions including America, Europe, Africa and Asia. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting.
We Offer
As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.
RESPONSIBILITIES:
Reviews and modify statements of account and ensure appropriate attention to details within SLA and client requirements.
·Evaluates business reports, identify invoices outstanding and generate calls lists for collectors on a daily basis
Reviews of on-account payments and advise OTC team of where payments should be applied
Analyses customer account as per SOP (cluster’s segmentation)
Tracks SOA and dunning sent for control and audit purposes.
Monitors payment application and supply relevant updates to OTC team
Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counter, OTC team, Dispute team)
Adhere to relevant legislation (country / cluster specific)
REQUIREMENTS:
Bachelor degree in any business related courses
experience in direct customer contact, service, and AR/collections
With excellent negotiation skills and a win-win attitude
Highly developed communication skills both verbal and written.
With Excellent Analytics and Solution Based Approach
Capability to work on cross functional objectives
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.