Senior People Tech & Services Analyst

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

The People Team at SIE is embarking on a transformative journey to enhance the employee experience! We have a unique opportunity for a Senior People Tech & Services Analyst to join the People Technology and Services team. In this critical role, you will lead system enhancement initiatives and provide support for Talent Systems (Recruiting, Performance, and Learning) projects on a global scale.

Key Responsibilities:

• Project Portfolio Management: Oversee a portfolio of projects related to Talent Systems, with a focus on supporting the Greenhouse Talent Acquisition System. Collaborate closely with HR partners globally to prioritize and implement system enhancements.
• Process Improvement: Identify inefficiencies within recruiting workflows and talent acquisition processes. Propose and implement changes that improve system functionality, aligning solutions with business needs.
• Cross-Functional Support: Assist in supporting other talent systems, including Workday (Performance Management) and Absorb (Learning Management System). Ensure alignment of business processes across regions.
• Workday Enhancements: Manage and present bi-annual Workday releases to the PTS team and senior leadership. Highlight relevant updates and enhancements for existing modules, and lead efforts to implement improvements.
• System Integration: Work closely with HRIS and IT teams to ensure seamless integration between Greenhouse and other systems, such as Workday and Global Career Sites.
• Product Ownership: Serve as Product Owner for Workday HCM and other talent systems. Responsibilities include:
• Understanding business needs and gathering requirements.
• Translating business requirements into technical specifications.
• Leading configuration, prototyping, and testing efforts.
• Providing hyper care and ongoing functional support.
• Vendor Management: Collaborate with third-party technology consultants and AMS teams to implement standard process solutions for the organization.
• ServiceNow Support: Assist with ServiceNow tickets to resolve application issues, respond to customer issues, and document findings.
• Training & Documentation: Develop and maintain training materials for system users, delivering technical training to enhance understanding and efficiency.

Qualifications & Experience:

• 5 years of experience in Talent Acquisition technology, with 2+ years of hands-on experience with Greenhouse.
• 5+ years of Workday experience in functional areas such as configuration, security, and reporting.
• 7+ years of experience in a Business Analyst or similar role.
• Demonstrable experience managing global HCM processes, with an understanding of regional complexities.
• Experience handling highly sensitive data with confidentiality and discretion.
• Good communication skills, capable of working with technical and business audiences at all levels.
• Familiarity with IT integration and touchpoints, with the ability to assess upstream and downstream impacts.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.