Senior Technical Program Manager

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Senior Technical Program Manager

Madison, WI

Passionate about data-driven insights and being part of teams that build scalable telemetry solutions that impact millions? We're looking for an experienced Senior Technical Program Manager (TPM) to drive technical deliveries for our Unified Telemetry team. In this role, you'll serve as the liaison connecting Software Development, Program Management and Quality Assurance teams. The ideal candidate possesses technical expertise to effectively collaborate, connect with software engineers and strong interpersonal skills to influence diverse partners.

As a Senior TPM, you'll lead multiple agile engineering teams, partnering with global teams to deliver fast, scalable, and reliable customer experiences. You'll drive execution of cross-team and large scope programs, using industry standard processes to plan, track, and deliver results. Success requires extensive blend of technical insight, organizational skills, and collaborative leadership to influence outcomes across functional teams.

Responsibilities:

• Lead all phases of software development from development to testing and deployment while closely collaborating with internal dependency and client teams.
• Ensure that all project documentation and tracking tools are consistently maintained and up-to-date.
• Keep the team aligned with strategic goals, maintaining focus on delivering measurable results.
• Provide clear and continuous insight into feature development progress, including risks, timelines, and achievements.
• Oversee end-to-end implementation processes, ensuring adherence to technical standards and alignment with delivery expectations.
• Collaborate with the Product Owner to align on planning, lead sprint retrospectives, and foster team engagement through collaborative activities.

Qualifications:

• 5+ years of Program and Project Management experience with high volume online user experiences.
• Project Management experience with agile methodologies, including experience with scrum master, software architect, product manager and/or product owner roles.
• Strong communication, cross-group collaboration, and interpersonal skills
• Prior experience as a software developer or tester
• Ability to influence teams to improve their application performance
• Ability to develop tools and processes that will unlock performance improvements
• Bachelor’s degree in a technical field or related experience in hardware or software development with a demonstrated technical capability
• Detail oriented with experience leading cross-functional teams to product delivery
• Strong attention to detail and ability to manage multiple concurrent dependencies.
• Ability to coordinate with remote and globally distributed teams and travel to collaborate when crucial.
• Strong sense of ownership.
• Outstanding oral and written communication skills to effectively communicate equally well to executives, product managers, software engineers, and project managers.

This position will be based in the Playstation office in Madison, WI! We are located in the heart of downtown right on the Capitol Square with an outstanding view of the east side and many phenomenal restaurants and social opportunities right outside the door. We have a very flexible work from home policy: live close enough to the office for occasional in-person meetings and events, otherwise work in the office as much or as little as preferred! Although your home base will be Madison, the team includes members from multiple PlayStation offices - strong abilities to collaborate in a hybrid environment is a must.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.