Service Technician

1 Day ago • All levels

Job Summary

Job Description

As a Trek Service Technician, you'll be responsible for troubleshooting repairs and servicing all kinds of bikes. You'll be the first to work on new models before they hit the sales floor and build relationships with customers. The job requires stellar customer service, a willingness to learn, and a motivation to build skills as a technician. Prior mechanic experience isn't required; training is provided. You will be responsible for providing fantastic hospitality to customers, communicating effectively, showing attention to detail, and demonstrating eagerness to learn bicycle servicing and new technologies.
Must have:
  • Stellar customer service
  • Willingness to learn
  • Positive team-focused mentality
  • Attention to detail
  • Troubleshooting & repair skills
Good to have:
  • Prior mechanic experience
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Tuition Reimbursement up to $15,000
  • Employee discounts on all products
  • Deep partner retail discount

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Cottonwood

Summary

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out.
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies
  • Prior mechanic experience is not required!

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care -- PPO & HDHP medical plan options
•    Flexible Spending Accounts (FSA)
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

Similar Jobs

The Walt Disney Company - Disney Culinary Program - Spring 2025

The Walt Disney Company

Florida, United States (On-Site)
2 Months ago
Netflix - PR Specialist, Mexico

Netflix

Mexico City, Mexico City, Mexico (On-Site)
3 Months ago
Company3 Method Studios - Associate Producer

Company3 Method Studios

Santa Monica, California, United States (On-Site)
1 Day ago
The Walt Disney Company - Manager, Skills Strategy & Talent Framework

The Walt Disney Company

New York, New York, United States (On-Site)
1 Week ago
Xsolla - Front End Software Engineer

Xsolla

Baku, Azerbaijan (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nielsen Holdings - Staff Software Engineer- Full Stack Developer (AM-TECH-DA-39)

Nielsen Holdings

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Universal Music - Manager, Revenue Recognition

Universal Music

Santa Monica, California, United States (Hybrid)
2 Weeks ago
DMarket - Customer Support Specialist

DMarket

Ukraine (Remote)
1 Day ago
Tesla - Key Account Manager, Powerwall

Tesla

London, England, United Kingdom (Hybrid)
1 Week ago
Trend Micro - Talent Acquisition Specialist

Trend Micro

Taipei City, Taiwan (On-Site)
4 Months ago
Electronic Arts - Assistant Game Designer

Electronic Arts

Vancouver, British Columbia, Canada (On-Site)
2 Weeks ago
Illumina - IT Engineer- Data Protection

Illumina

Bengaluru, Karnataka, India (On-Site)
4 Months ago
The Walt Disney Company - Disneyland FAM, Construction and Project Management Intern, Fall 2025

The Walt Disney Company

Anaheim, California, United States (On-Site)
2 Weeks ago
ByteDance - Cloud Network Engineer - Physical Network Infrastructure

ByteDance

Singapore (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Cottonwood Heights, Utah, United States

Mashgin - Deployment Engineer - Texas

Mashgin

Austin, Texas, United States (Remote)
4 Months ago
Lionsgate Games - Intern, Assistant Editor (TV Marketing)

Lionsgate Games

Santa Monica, California, United States (On-Site)
1 Month ago
NVIDIA - Senior Systems Software Engineer, CUDA Driver

NVIDIA

Santa Clara, California, United States (Remote)
2 Weeks ago
Trek - Sales Associate - Part Time

Trek

Fairfax, Virginia, United States (On-Site)
2 Weeks ago
eBay - Consignment Director, Historical

eBay

United States (Remote)
4 Months ago
Nintendo - Engineer, Electro Mechanical (NTD)

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
Egnyte - Director, Customer Success - Strategic Accounts

Egnyte

Spokane, Washington, United States (Remote)
1 Month ago
Salt AI - Technical Writer - Documentation Lead

Salt AI

Los Angeles, California, United States (Remote)
2 Months ago
The Walt Disney Company - Senior Manager, Marketing Planning & Analytics

The Walt Disney Company

New York, New York, United States (On-Site)
1 Month ago
Zynga - Senior Software Engineer (Server) - Game Of Thrones

Zynga

Austin, Texas, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Williamstown, Victoria, Australia (On-Site)

Milton Keynes, England, United Kingdom (Hybrid)

Ulm, Baden-Württemberg, Germany (On-Site)

Utah, United States (On-Site)

Issaquah, Washington, United States (On-Site)

Philadelphia, Pennsylvania, United States (On-Site)

West Springfield, Virginia, United States (On-Site)

Burnaby, British Columbia, Canada (On-Site)

Pennsylvania, United States (On-Site)

Clearwater, Florida, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Trek

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug