Specialist Ambassador - Nintendo San Francisco Store

5 Months ago • 2-5 Years • Operations

Job Summary

Job Description

As a Specialist Ambassador at the Nintendo San Francisco Store, you will be responsible for providing exceptional customer service, showcasing Nintendo's products, and fostering a positive shopping experience. You will train new and existing team members, engage customers with product demonstrations, and resolve customer issues. Additionally, you will assist with sales floor operations, inventory management, and maintaining a clean and visually appealing store environment. This role requires a strong passion for gaming, excellent communication skills, and a proactive approach to customer engagement.
Must have:
  • 2 years retail experience
  • Ability to develop game knowledge
  • Experience with point of sale systems
  • Excellent customer service skills
  • Strong communication skills
Good to have:
  • Experience at a high volume or flagship location
  • Experience with inventory control
Perks:
  • Semi-annual discretionary performance bonus
  • Medical, dental, vision
  • 401(k)
  • Paid time off

Job Details

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

DESCRIPTION OF DUTIES:

  • Supports training of new and existing team members including onboarding, sales floor operations, point of sales operations, and cycle count procedures

  • Identifies and communicates opportunities to improve customer service and drive store traffic

  • Engages in a secondary specialty in support of the store's business needs

  • Responsible for assisting with sales floor operations for short periods of time including meal breaks, customer interactions, and general customer issues

  • Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues

  • Cross-sells merchandise, recommending products to anticipate and meet customer needs

  • Promptly and accurately processes all point of sale transactions

  • Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs

  • Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization

  • Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays

  • Supports daily accurate record keeping through focused cycle count procedures and product counts

  • Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude

  • Occasionally represents Nintendo at off-site consumer events

SUMMARY OF REQUIREMENTS:

  • Minimum of two years' of related retail experience

  • Previous retail experience, preferably at a high volume or flagship location

  • Ability and willingness to develop game knowledge and experience

  • Ability to perform routine display repair/maintenance

  • Accurate cash and inventory control experience

  • High school diploma or equivalent

This position includes a base pay range of $24.69 - $34.47 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.

Similar Jobs

ByteDance - BNPL Product Manager -Global Payment

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
GoTo Group - Lead Software Engineer - Cartography

GoTo Group

Singapore (On-Site)
5 Months ago
CD PROJEKT RED - Asset Artist (Geology Environment)

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - Vision Generative AI)

ByteDance

San Jose, California, United States (On-Site)
1 Week ago
ComeOn Group - Brand Executive - Denmark

ComeOn Group

England, United Kingdom (Hybrid)
4 Weeks ago
Nintendo - Intern Customer Experience (m/f/d)

Nintendo

Frankfurt, Hessen, Germany (On-Site)
7 Months ago
People Can Fly - Live Operations Technician

People Can Fly

Montreal, Quebec, Canada (Remote)
4 Weeks ago
Nintendo - Manager, Retail Operations

Nintendo

San Francisco, California, United States (Hybrid)
9 Months ago
Google - Strategy and Operations Manager, Performance

Google

Tokyo, Japan (On-Site)
6 Days ago
OKX - Specialist, Operational Excellence (OpEx)

OKX

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

People Can Fly - Development Director

People Can Fly

Montreal, Quebec, Canada (Remote)
2 Weeks ago
Epic Games - 3D Art Lead

Epic Games

Cary, North Carolina, United States (On-Site)
2 Months ago
Onward Search - Art Director

Onward Search

New Jersey, United States (On-Site)
1 Week ago
Codeway - Marketing Specialist (Mid/Sr)

Codeway

İstanbul, Türkiye (On-Site)
1 Month ago
Epic Games - Senior Developer Marketing Manager (Japan)

Epic Games

Yokohama, Kanagawa, Japan (On-Site)
1 Week ago
CD PROJEKT RED - Senior UI Programmer

CD PROJEKT RED

Boston, Massachusetts, United States (Hybrid)
15 Hours ago
ByteDance - Backend Software Engineer, Enterprise Solution

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ByteDance - Software Engineer Intern (User Product - Global Payment)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
ByteDance - Software Engineer, Backend and Infrastructure

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
GameChanger  - Staff iOS Software Engineer, Gameday

GameChanger

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

The Walt Disney Company - Producer - Part Time, ABC News Live

The Walt Disney Company

New York, New York, United States (On-Site)
1 Week ago
Rockstar Games - Senior Full Stack Engineer (C#/React)

Rockstar Games

New York, New York, United States (On-Site)
10 Months ago
WebFX - Jr. Digital Media Publishing Specialist

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
ByteDance - Product Manager - Legal - Information Systems - San Jose

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
NVIDIA - Partner Business Manager, CDW - West

NVIDIA

Illinois, United States (Remote)
2 Days ago
Google - Software Engineer, PhD, Early Career, Campus, Machine Learning, Systems and Cloud AI, 2025 start

Google

Sunnyvale, California, United States (On-Site)
4 Months ago
ByteDance - Overseas Operations Lead - Dcar

ByteDance

Los Angeles, California, United States (On-Site)
5 Months ago
HP - Executive Assistant Supplies Category

HP

Houston, Texas, United States (On-Site)
7 Months ago
Nintendo - HRIS Analyst

Nintendo

Redmond, Washington, United States (Hybrid)
1 Month ago
Google - Field Sales Account Manager, Channel Sales and Activation

Google

Mountain View, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Operations Jobs

ION - Technical Analyst - 8276

ION

Woking, England, United Kingdom (On-Site)
6 Months ago
ION - Technical Operations Engineer

ION

Woking, England, United Kingdom (On-Site)
6 Months ago
ByteDance - Destination Service Manager - EMEA

ByteDance

London, England, United Kingdom (On-Site)
1 Month ago
Tesla - Customer Support Specialist - German Speaker

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Google - Support Program Manager, YouTube Operations

Google

Singapore (On-Site)
6 Days ago
Hawk Eye Innovations - Match Operations Assistant - Lisbon

Hawk Eye Innovations

Lisbon, Lisbon, Portugal (On-Site)
1 Day ago
ByteDance - Senior Payroll Analyst

ByteDance

Bangkok, Bangkok, Thailand (On-Site)
1 Month ago
Google - Manager, Program Management, Executive Administrative Business Partner, Core

Google

Sunnyvale, California, United States (On-Site)
6 Days ago
Evolution - Studio Operations Manager

Evolution

Colombia (On-Site)
1 Month ago
USE Insider - Solutions Architect - Chile

USE Insider

Chile Chico, Aysén, Chile (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Nintendo's mission is to put smiles on the faces of everyone we touch. We do so by creating new surprises for people across the world to enjoy together. We've forged our own path since 1889, when we began making hanafuda playing cards in Kyoto, Japan. Today, we’re fortunate to be able to share our characters, ideas and worlds through the medium of video games and the entertainment industry.


Nintendo of America, established in 1980 and based in Redmond, Washington, is a wholly owned subsidiary of Nintendo Co., Ltd. We are committed to delivering best-in-class products and services to our customers and to investing in the well-being of our employees as part of the global Nintendo family.


For more information about Nintendo please visit www.nintendo.com.

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Nintendo

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug