The Sr. Technical Consultant will partner with internal and external stakeholders in LATAM to craft and implement solutions meeting customer needs.  This role requires expertise in end-to-end system architecture solutions and customer engagement management. Responsibilities include working with customer account teams to ensure platform success, acting as a trusted advisor, guiding implementation projects using Salesforce methodologies, delivering billable consulting services (workshops, design reviews, architecture workshops, training, development, integrations, optimizations, and ad-hoc support), assessing customer requirements and translating them into technical solutions, potentially leading project teams, and continuously developing expertise on Salesforce Industries Platform Cloud and related technologies.  The ideal candidate will possess excellent communication skills in Spanish and English, strong problem-solving abilities, and proven experience in consulting or professional services.

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<div data-automation-id="jobPostingDescription" class="css-1omvrqd">To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Although all qualified candidates are invited to apply and will be given equal consideration, this vacancy is preferably intended for women (regardless of sexual orientation or gender identity, age, race or ethnicity, and disability).The Sr Technical Consultant will partner with internal and external stakeholders to help craft and implement the best solutions to meet our customers needs in LATAM. Applying standard processes and representing Salesforce as an expert. They will possess skills and abilities as a consultant with shown skills in these key areas with the proven track record of providing end-to-end system architecture solutions and customer engagement management. Some of the things you’ll be doing include…<ul><li>Work with Salesforce customer account teams to ensure customers are successful with our platform. Customer Success is #1</li><li>Act as a Trusted Advisor and SME for our clients</li><li>Work closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives</li><li>Deliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution &amp; performance optimizations, and supporting ad-hoc technical queries from project teams</li><li>Assess customer’s business &amp; technology requirements, and translate into technical solutions</li><li>Engagements may also include planning, organization, and leadership roles within customer and partner project teams</li><li>Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies.</li><li>Contributing to thought-leadership, and sharing knowledge within the Salesforce community</li></ul> Who you are… Expert. Proven experience in Consulting or Professional Services Delivery role Excellent Communication. You know what to say and more importantly, how to say it. Along with Spanish and English intermediate level skills. Great Teammate. You’re the best at what you do and you know how to work with your colleagues to get their best. Problem Solver. You love solving the most difficult of challenges and get to the best solution. You partner with customers to drive business change and implement end to end solutions as a technical advisor. Technical Experience. You have technical skills across relevant technologies. Knowledge with cloud platforms and integration. Preferred Skills:<ul><li>Salesforce Platform Experience</li><li>Professional Services or consulting experience in customer-facing environments</li><li>Application Development experience.</li><li>Agile project methodology experience.</li></ul>Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).NOTE: By applying to the Technical Consultant posting, recruiters and hiring managers across the organization hiring Technical Consultants will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.BENEFITS &amp; PERKS<ul><li>Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!</li><li>World-class enablement and on-demand training with<a rel="noopener noreferrer" target="_blank" href="http://trailhead.com/"> Trailhead.com</a></li><li>Exposure to executive thought leaders and regular 1:1 coaching with leadership</li><li>Volunteer opportunities and participation in our 1:1:1 model for giving back to the community</li><li>For more details, visit<a rel="noopener noreferrer" target="_blank" href="https://www.salesforcebenefits.com/"> https://www.salesforcebenefits.com/</a></li></ul>In school, or graduated within the past 12 months? Please visit <a rel="noopener noreferrer" target="_blank" href="https://www.salesforce.com/company/careers/university-recruiting/">FutureForce </a>for opportunities.&nbsp;AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this <a rel="noopener noreferrer" target="_blank" href="https://careers.mail.salesforce.com/accommodations-request-form">Accommodations Request Form</a>.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at <a rel="noopener noreferrer" target="_blank" href="http://www.equality.com">www.equality.com</a> and explore our company benefits at <a rel="noopener noreferrer" target="_blank" href="http://www.salesforcebenefits.com">www.salesforcebenefits.com</a>.<a rel="noopener noreferrer" target="_blank" href="https://salesforce.com">Salesforce</a> is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.<a rel="noopener noreferrer" target="_blank" href="https://salesforce.com"> Salesforce</a> does not accept unsolicited headhunter and agency resumes.<a rel="noopener noreferrer" target="_blank" href="https://salesforce.com"> Salesforce</a> will not pay any third-party agency or company that does not have a signed agreement with<a rel="noopener noreferrer" target="_blank" href="https://salesforce.com"> Salesforce</a>.﻿Salesforce welcomes all.<h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3></div>

Senior Technical Consultant