Startup Success Manager, Google Cloud

1 Month ago • 2 Years + • Business Development

Job Summary

Job Description

The Startup Success Manager at Google Cloud will manage a team, ensuring successful customer engagements with early and mid-stage startups. Responsibilities include defining and building effective programs for customer engagement and Google Cloud adoption, accelerating customer adoption through partnerships with sales and product teams, communicating with startup leadership (Founders, CEOs, Boards), refining Google Cloud messaging for startups, and supporting the team's customer interactions. The role requires fluency in English and Spanish for client relationship management in the specified region. This position is crucial in shaping how businesses utilize technology to connect with customers, employees, and partners within the rapidly growing Google Cloud ecosystem.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in business technology sales or customer success
  • Experience with startups/digital native companies
  • Fluent in English and Spanish
  • Manage a team of Startup Success Managers
  • Build and execute effective customer engagement programs
Good to have:
  • Experience leading Customer Success/Sales teams
  • Startup landscape experience
  • Knowledge of Cloud technology and Google Cloud value proposition
  • Ability to work in ambiguous environments
  • Excellent communication and influencing skills

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in a business technology sales or customer success role.
  • Experience selling to, and supporting, startups or digital native companies.
  • Ability to communicate in English and Spanish fluently to support client relationship management in this region.


Preferred qualifications:

  • Experience leading Customer Success, Support, or Sales teams.
  • Experience in the startup landscape.
  • Knowledge of Cloud technology, and ability to articulate the Google Cloud value proposition.
  • Ability to work in ambiguous environments and willingness to test and iterate different engagement and business methods.
  • Excellent communication skills and ability to influence stakeholders internally and externally.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Manage a team of Startup Success Managers, support their customer engagements and ensure success with early and mid-stage startups.
  • Define and build programs that can be executed effectively and efficiently, deliver excellent customer engagement and Google Cloud adoption.
  • Accelerate customer adoption through well-developed engagements, partnering with technical sellers, product teams, and the extended sales team.
  • Communicate and engage with Founders, Chief Experience Officers, and Boards of Directors of startups.
  • Articulate and refine the Google Cloud message to startups.

Similar Jobs

Google - Strategic Cloud Engineer, Application Modernization, Technical Delivery

Google

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Flow - Senior / Staff Data Engineer

Flow

New York, New York, United States (On-Site)
1 Month ago
NCR Voyix - Software Engineer II

NCR Voyix

Chennai, Tamil Nadu, India (On-Site)
3 Weeks ago
Xsolla - Data Warehouse Architect

Xsolla

Serbia (Remote)
8 Months ago
Google - Senior Security Engineer, Enterprise Infrastructure Protection

Google

Sydney, New South Wales, Australia (On-Site)
1 Month ago
Every matrix - Business Intelligence Lead

Every matrix

Bucharest, Bucharest, Romania (Hybrid)
3 Months ago
Epic Games - Business Development Manager

Epic Games

Cary, North Carolina, United States (On-Site)
4 Months ago
Milk Visual Effects - Business Development Director

Milk Visual Effects

(On-Site)
6 Months ago
Eleven Labs - Sales Development Representative - Mexico

Eleven Labs

Mexico (Remote)
2 Months ago
Salesforce - Entreprise Account Executive - Germany - Healthcare & Life Sciences

Salesforce

Frankfurt Am Main, Hessen, Germany (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Cloud Security Architect

Google

Kuwait City, Al Asimah Governate, Kuwait (On-Site)
1 Month ago
Palo Alto Networks - Staff Technical Support Engineer, VM

Palo Alto Networks

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Universal Music - Full Stack Engineer

Universal Music

Alabama, United States (Remote)
1 Month ago
Google - Strategic Sales Specialist III, SAP, Google Cloud

Google

Houston, Texas, United States (On-Site)
1 Month ago
Glean - Solutions Architect

Glean

Bengaluru, Karnataka, India (On-Site)
1 Month ago
NCR Voyix - Software Engineer II

NCR Voyix

Chennai, Tamil Nadu, India (On-Site)
3 Weeks ago
Google - Senior Software Engineer, Global Network Edge

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
LeoVegas - Fullstack Engineer - Payments

LeoVegas

Växjö, Kronoberg County, Sweden (Hybrid)
1 Month ago
Google - Territory Manager II, SMB, Google Cloud Platform

Google

Atlanta, Georgia, United States (On-Site)
1 Month ago
Google - Customer Engineer, Public Sector

Google

Melbourne, Victoria, Australia (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

SmartBear - Account Executive

SmartBear

Galway, County Galway, Ireland (On-Site)
1 Month ago
Google - Software Engineer II, Full Stack, Google Cloud

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Playrix - Senior C++ Software Engineer (Tools)

Playrix

Ireland (Remote)
7 Months ago
Google - Customer Growth Associate

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Google - Customer Engineer, Looker, Google Cloud

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Interactive Brokers - (German) Client Services Associate

Interactive Brokers

Dublin, County Dublin, Ireland (On-Site)
7 Months ago
Google - Senior Security Engineer, Vulnerability Coordination Center

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Playrix - Principal 2D Artist

Playrix

Ireland (Remote)
7 Months ago
Larian Studios - Tools Director

Larian Studios

Dublin, County Dublin, Ireland (On-Site)
6 Months ago
Monzo - Senior Operational, Technology and Outsourcing Risk Manager

Monzo

Dublin, County Dublin, Ireland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Voodoo - Client Partner - USA

Voodoo

New York, New York, United States (Remote)
5 Months ago
Zones - Client Solution Architect

Zones

Illinois, United States (Remote)
2 Months ago
Google - Territory Manager II, SMB, Google Cloud Platform

Google

Atlanta, Georgia, United States (On-Site)
1 Month ago
Devrev - Revenue: Solutions Engineer

Devrev

Buenos Aires, Buenos Aires, Argentina (On-Site)
6 Months ago
IGG - Business Development / Marketing Intern

IGG

Singapore (On-Site)
7 Months ago
Tesla - Sales Advisor

Tesla

Antwerp, Flanders, Belgium (On-Site)
3 Months ago
Rackspace Technology - Enterprise Sales Executive VI

Rackspace Technology

United States (Remote)
3 Months ago
Alpha Sense - Strategic Account Executive, Financial Services

Alpha Sense

Singapore, Singapore (On-Site)
6 Months ago
Morning Star - Business Continuity Specialist

Morning Star

Chicago, Illinois, United States (Hybrid)
7 Months ago
AppLovin - Analyst, Business Operations

AppLovin

Beijing, Beijing, China (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug