Technical Writer

ABOUT MATIFIC

Matific is a leading global education technology provider, delivering an adaptive online learning platform for primary school mathematics. With our product being utilized by millions of students, teachers and parents in 100+ countries we are helping educate the youth and bring equality to education. With over $50M USD invested and a global team of over 150 employees, we are committed to achieving our goals. We’ve also picked up a number of awards including numerous CODiEs, Academics’ Choice and Edtech Digest to name a few.

THE ROLE

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, support teams and usability experts to make our products easier to use.

RESPONSIBILITIES

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Write easy-to-understand user interface text, online help and developer guides.
• Create tutorials to help end-users use a variety of applications.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture.
• Maintain Matific’s Help Center:

-Create, update, unpublish and delete articles

-Capture images, gifs and videos to use in articles

-Oversee localization of articles to other languages

-Work with designers & developers to maintain the Help Center theme