Trade In Advisor
Job Summary
Job Description
The Trade-In Advisor in Sydney is responsible for all daily Trade-in and Used car functions. This role requires close collaboration with Order Operations, Sales, and Delivery teams. Key responsibilities include providing competitive market value assessments for customer trade-in vehicles using market knowledge and databases, ensuring correct documentation, serving as the point of contact for NSW/ACT trade-in matters, training Sales teams on improving Trade-In Attachment rates, managing logistics for incoming trades, and collaborating with Service on Used Tesla inspection and repair. The ideal candidate is highly motivated, detail-oriented, and proficient with MS Office, possessing strong computer skills and a passion for sustainable energy. A clean driving license is mandatory.
Must have:
- Coordinate with various teams
- Accurate market valuation
- Process adherence & documentation
- NSW/ACT Trade-in point of contact
- Sales team training & support
- Logistics management
- Collaboration with Service team
- Advanced computer skills
- Attention to detail
- Valid Driver's License
2 skills required
Job Details
What to ExpectWhat You’ll Bring
The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll Do- Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
market value for customer trade-in vehicles using up to date market knowledge, current databases and programs. - Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
- Be the point of contact for the NSW / ACT team for all operational trade-in matters
- Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
- Provide and manage on the ground logistics for all incoming trades as well as their disposal
- Collaborate with Service to manage Used Tesla inspection and repair
- The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
- Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
- Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
- Positive, enthusiastic and passionate about the advances in sustainable energy.
- Driver’s License with a clean driving record
- Must have an interest in the automotive industry
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