Trust and Safety App Review Analyst, Play, Android

1 Month ago • 2 Years + • Operations • Undisclosed

Job Summary

Job Description

This role involves ensuring Google Play app compliance with Google Play policies. As a Trust and Safety App Review Analyst, you'll review app content, data, and in-app experiences to identify and resolve policy violations. You'll work directly with developers, communicating clearly and building partnerships to achieve compliance while maintaining a positive user experience. The position demands strong decision-making skills under pressure and the ability to manage a portfolio of developers. You'll be working with sensitive content and will collaborate with teams to optimize app review and resolution processes. Exposure to potentially graphic or upsetting content is possible.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in content review/moderation
  • 2+ years in account management/partnerships
  • App review experience in a Trust & Safety environment
  • Excellent communication and writing skills
  • Policy compliance expertise
  • Decision-making under pressure
  • Developer relationship management
Good to have:
  • Experience in business development
  • Passion for Google products and Android
  • Experience with Play Console Policy Center

Job Details

Minimum qualifications:

  • Bachelor's degree in business, operations, related field, or equivalent practical experience.
  • 2 years of experience in content review, content moderation, or similar Trust and Safety operation.
  • 2 years of experience in account management, partnerships or similar operations.

Preferred qualifications:

  • Experience in app review in a Trust and Safety environment.
  • Experience in Business development.
  • Passion for Google products, Play and Android ecosystem and developing business partnerships between Google and other companies.
  • Excellent ownership skills for resolving issues that impact the ecosystem and Google user experience.
  • Excellent writing and communication skills.

About the job

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.

As a Trust and Safety Associate you defend the integrity of Google, its users, and partners worldwide by defining and communicating product policies, fighting spam, fraud, and abuse across Google products. You are proactive, motivated, organized, responsible, innovative--and able to work well in a fast-paced, global, cross-functional, and team-oriented environment while demonstrating technical know-how, effective communication and getting things done.

In this role, you will support Google Play Apps and Games business, and work with a portfolio of important app developers as they navigate Play policy compliance. You will be responsible for ensuring that titles maintain policy compliance as they evolve, so they are enabled to provide the best experience to Play store users. This will require you to gain expertise in the Play Console Policy Center, carefully review app content, make decisions, and communicate with third-party developers.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

  • Demonstrate expertise in determining apps comply with Google Play policies by reviewing the content of apps, data and in-app experience, when developers submit updates to apps hosted in the Play store.
  • Make logical decisions about how to resolve issues with developers, even under time constraints.
  • Create meaningful business partnerships, providing clear and helpful communications to developers. Find ways to help Google and third-party developers accomplish business goals while making and executing resolution plans ensuring the best Play store user experience.
  • Manage the portfolio of developers, but also work as a team to optimize the App Review and Resolution processes.
  • Work with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.

Similar Jobs

Alphasense - Product Specialist

Alphasense

Singapore, Singapore (On-Site)
2 Months ago
Highspot - InfoSec, Proposal Specialist

Highspot

Hyderabad, Telangana, India (Hybrid)
3 Months ago
InMobiInMobi - Lead Solutions Engineer

InMobiInMobi

New York, New York, United States (On-Site)
5 Months ago
Saviynt - Technical Lead, Professional Services

Saviynt

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Salesforce - Account Executive, Public Sector: State and Local Government (South Carolina/Alabama)

Salesforce

Atlanta, Georgia, United States (Remote)
1 Week ago
Mattel  Inc  - American Girl Operations Lead -Benefitted 30 hour position

Mattel Inc

Tennessee, United States (On-Site)
1 Month ago
Epic Games - Live Operations Analyst

Epic Games

(On-Site)
1 Week ago
ByteDance - Global E-Commerce - SOP Program Manager

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
3 Months ago
Sporty Group - BR Customer Experience Lead

Sporty Group

São Paulo, State Of São Paulo, Brazil (On-Site)
8 Months ago
USE Insider - Customer Success Operations Specialist

USE Insider

İstanbul, İstanbul, Türkiye (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

InMobiInMobi - Lead - Product Marketing, InMobi Advertising

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Tesla - Commercial Operations Manager, Energy Retail Operations

Tesla

Victoria, Australia (On-Site)
3 Days ago
Easygo - Responsible Gaming Analyst

Easygo

São Paulo, State Of São Paulo, Brazil (On-Site)
1 Week ago
Blue Yonder - Services Sales Advisor

Blue Yonder

Tokyo, Japan (On-Site)
3 Months ago
Sphere Entertainment Co - Senior Director Commercial and Event Production

Sphere Entertainment Co

Burbank, California, United States (On-Site)
2 Months ago
NinjaVan - B2B Area Manager (Bicol)

NinjaVan

Bicol, Philippines (On-Site)
3 Months ago
Aristocrat Gaming - Director, North American Customer Success

Aristocrat Gaming

Atlantic City, New Jersey, United States (Remote)
1 Week ago
Paytm - KAM - Manager - Enterprise Mid Market

Paytm

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Razer - Content Marketing Specialist

Razer

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
4 Months ago
Netflix - Associate, Finance & Strategy, Ads Revenue & Yield Analytics, EMEA

Netflix

London, England, United Kingdom (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Meta - Network Production Engineer

Meta

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Workato - Sales Development Representative

Workato

Dublin, County Dublin, Ireland (On-Site)
3 Months ago
eBay - Principal People Technology Analyst

eBay

Dublin, County Dublin, Ireland (Hybrid)
3 Months ago
Playrix - Senior/Principal 2D Artist (Match-3)

Playrix

Ireland (Remote)
3 Months ago
Tesla - Sales Advisor

Tesla

Dublin, County Dublin, Ireland (On-Site)
4 Days ago
Virtuos - Regional Marketing Business Partner – Europe

Virtuos

Ireland (Hybrid)
1 Month ago
Romero Games - Online Programmer

Romero Games

Galway, County Galway, Ireland (Remote)
3 Months ago
Google - Account Strategist, SBS Engage, Google Customer Solutions (Polish)

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
DraftKings - Senior Software Engineer

DraftKings

Ireland (Remote)
1 Month ago
Playrix - Lead QA Engineer (Integration Team)

Playrix

Ireland (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Keywords Studios (Player Support) - Regional Deployment Lead - Americas (3 months contract)

Keywords Studios (Player Support)

(Remote)
4 Weeks ago
Tesla - Delivery Supervisor

Tesla

Baden-Württemberg, Germany (On-Site)
4 Days ago
USE Insider - Technical Support Engineer - Taiwan

USE Insider

Taipei City, Taiwan (Hybrid)
3 Months ago
The Walt Disney Company - Dry Dock Integration Project Manager

The Walt Disney Company

London, England, United Kingdom (Hybrid)
5 Days ago
The Walt Disney Company - Food & Beverage Operations Director

The Walt Disney Company

Hong Kong (On-Site)
2 Months ago
DraftKings - Manager, Lottery Fulfillment

DraftKings

Carolina, Puerto Rico (On-Site)
3 Months ago
Bally's Interactive - Project Manager - Enterprise Effectiveness

Bally's Interactive

London, England, United Kingdom (On-Site)
1 Day ago
ByteDance - Customer Service Operations Manager - CapCut

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Week ago
Take-Two Interactive - Senior Manager, Global Benefits Workday Operations

Take-Two Interactive

New York, New York, United States (On-Site)
1 Day ago
USE Insider - Technical Support Specialist - Istanbul

USE Insider

İstanbul, İstanbul, Türkiye (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Hyderabad, Telangana, India (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

New York, New York, United States (On-Site)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Mountain View, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug