VP, Product Platform

Description

• Define Product Vision & Strategy: Establish the long-term product vision and strategy, ensuring alignment with overall company goals.
• Platform Roadmap: Develop and manage a comprehensive platform roadmap, collaborating with the Applications and Data Science teams to prioritize features and timelines.
• Platform Strategy: Lead the strategy for Ookla’s platform, covering data collection (SDKs, applications, ingestion), data platform (modeling, hygiene, transformation), and data exposure (APIs, hosted data access, access control).
• API Roadmap: Define and drive the strategy for creating and enhancing APIs that enrich crowdsourced QoS and QoE data with additional metadata from ISPs and MNOs.
• New Metrics: Develop new QoE and QoS measurements that reflect real-world user experiences and enhance the value of Ookla’s datasets.
• Prioritization: Prioritize features based on customer needs, business value, and technical feasibility.
• Collaboration: Work closely with engineering, design, and data science teams to ensure smooth product development and delivery.
• Agile Development: Lead the product development process using Agile methodologies to ensure timely and effective delivery.
• Quality Assurance: Ensure product quality and reliability through rigorous testing and quality assurance processes.
• Customer Insights: Understand customer needs, pain points, and preferences to drive exceptional user experiences.
• Go-to-Market: Develop and execute a successful go-to-market strategy, including launch plans, marketing campaigns, and sales enablement.
• Sales Enablement: Equip the sales team with the necessary tools and knowledge to effectively position and sell the product.
• Product Performance: Own product performance requirements, optimizing resource usage and maximizing profitability for each customer added to the platform.
• Team Leadership: Manage and mentor a team of product leaders at various seniority levels. Foster strategic thinking, keep the team focused on execution, and build confidence in customer and executive interactions.
• Vendor Strategy: Develop strategies to increase the adoption of Speedtest technology in Customer Premise Equipment and collaborate with partners to identify new capabilities and technologies that enhance consumer experiences and data.
• Data Protection: Serve as Ookla’s Data Protection Officer (DPO), ensuring compliance with data privacy regulations, best practices, and app store policies.
• Executive-Level Customer Engagement: Lead executive-level customer discussions to differentiate Ookla’s offerings, address customer challenges, and identify opportunities for growth.

• Advanced Degree: A Master's or PhD in Computer Science, Engineering, Business Administration, or a related field.
• Product Leadership: Extensive experience in product leadership, with a proven track record of managing high-performing teams and delivering impactful products.
• Product Management Expertise: Demonstrated success in product management, preferably within the SaaS or data analytics industries.
• Data Expertise: Strong understanding of data concepts, data modeling, and data warehousing.
• SaaS & Business Models: Deep knowledge of SaaS business models, subscription pricing, and customer lifecycle management.
• Cloud & Data Integration: Familiarity with cloud platforms (AWS, Azure, GCP), APIs, and data integration technologies.
• Data Platforms & SDKs: Expertise in data platforms, SDKs, APIs, and the complexities of data collection and transformation.
• Product Strategy & Vision: Ability to develop and execute a clear product vision and strategy that aligns with business goals.
• Roadmap Management: Skilled in creating, managing, and adjusting detailed product roadmaps to meet business objectives.
• Market & Customer Insights: Expertise in conducting market research and identifying customer needs to drive product development.
• UX Principles: Understanding of user experience (UX) principles and the ability to design intuitive, user-friendly interfaces.
• Strategic Planning & Analysis: Proven experience in strategic planning, analysis, and resource allocation to drive product success.
• Project Management: Strong project management and organizational skills, with the ability to drive complex, cross-functional initiatives.
• Cross-Functional Leadership: Proven ability to lead and motivate cross-functional teams, working collaboratively with stakeholders across engineering, data science, marketing, and external partners.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders. Comfortable presenting to executive-level audiences.
• Stakeholder Management: Skilled at managing relationships with customers, sales, engineering, and senior leadership teams.
• Regulatory Compliance: Ability to navigate complex regulatory environments, ensuring data privacy and compliance with relevant laws.
• Telecom Industry Knowledge: Strong understanding of the telecommunications industry and its trends, challenges, and opportunities.

• 401(k) matching 
• Unlimited PTO
• Employee Stock Purchase Plan options 
• Health/dental/vision insurance coverage 
• Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
• Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
• Maven Fertility options 
• Pregnancy support
• Pet insurance
• Enhanced parental leave
• Disability coverage