Account Manager

5 Hours ago • 2-5 Years

Job Summary

Job Description

As an Account Manager, you will support Sales Account Directors with data reporting & analysis, content management, and other tasks for US and CA shopping brands like RetailMeNot and Offers.com. You will build client relationships through calls and emails. You will analyze program performance, provide strategic growth recommendations, and work with retail partners to ensure client goal achievement. You will also develop client-facing presentations and identify upsell opportunities. You will cultivate partnerships with merchants to drive success.

Must have:

Experience in account management, marketing or project management.
Experienced with MS Word, Excel and PowerPoint or Google App Equivalent.
Ability to communicate clearly with decision makers.

Good to have:

Affiliate marketing experience
Passion for data

Perks:

Company-sponsored medical, dental, and vision insurance
Flexible Vacation / Paid Time Off
Charitable Giving Programs
Family Planning Programs
Pregnancy and Paid Parental Leave
401K savings plan with employer match
Employee stock purchase program (ESPP)
Wellness Programs
Hybrid, Remote and Flexible work arrangements
Diverse and inclusive employee resource groups

10 skills required

10 skills required for this role

Add these skills to join the top 1% applicants for this job

maven

data-analytics

excel

communication

business-analysis

critical-thinking

affiliate-marketing

account-management

organisational-skills

problem-solving

Job Details

Description

Position at Ziff Davis Shopping

Account Manager
Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional consumer and merchant-advertiser experiences across a portfolio of leading mobile and ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com, TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brand in the UK (Voucher Codes).

We are currently looking for an Account Manager to add to our dynamic team.

About The Role:
As an Account Manager within Ziff Davis Shopping, you will support Sales Account Directors with data reporting & analysis, content management and more for our US and CA shopping brands: RetailMeNot, Offers.com, and Black Friday websites. You will interact with a volume of retail partners through calls and email in partnership with the Account Director in order to build client relationships & grow program success. You will retrieve data from internal and 3rd party systems to analyze program performance, and make strategic growth recommendations in the areas of media and rewards (e.g. cash back). You will also support your account team with various tasks including day-to-day management of accounts, working directly with retail partners, networks, and agencies to ensure overall success of client goals.

What You’ll Do:

You'll collaborate with your Account Team (Account Director, Media Planner, Merchandiser) to develop and implement strategic solutions that align with merchant partner’s key performance indicators and business goals
You'll monitor and report on effectiveness of optimized campaigns
You’ll develop and present strategic client-facing presentations and decks and assist in crafting compelling emails and preparing Quarterly Business Reviews
You’ll make strategic recommendations and identify up-sell and incremental opportunities that align with campaign strategy
You’ll cultivate and sustain strong partnerships with merchants, affiliate networks, and agency collaborators to drive long-term success and strategic alignment
You'll collaborate with business analytics, finance and account directors to ensure accurate revenue tracking
You’ll work cross-functionally with finance, operations, and marketing to ensure seamless campaign execution and alignment with merchant goals

Who You Are:

Proven self-starter with a natural curiosity and solutions oriented mindset
Mix of analytical ability to see trends in data and ability to influence customer behavior using results
You enjoy working in a dynamic, results driven environment and have a can-do attitude
Desire for future growth and advancement in media sales and customer solutions
You have affiliate marketing experience (a plus)
You’ve got a real passion for data

Qualifications:

2 to 5 years experience in account management, customer/client success, marketing or project management
You're experienced in MS Word, Excel and PowerPoint or Google App Equivalent
Demonstrated ability to communicate clearly with decision makers with various talk tracks depending on expertise level
Critical thinking skills including data analysis and ability to position findings with actionable steps
Advanced communication, presentation, analytical, and organizational skills
Proven ability to manage projects in a changing, fast-paced environment
Degree in Marketing, Advertising, Communications or related field strongly preferred

We Offer Great Benefits:

Company-sponsored medical, dental, and vision insurance (including domestic partner coverage) + pet insurance
Flexible Vacation / Paid Time Off
Charitable Giving Programs that include Paid Time off to volunteer and donation match
Family Planning Programs like MAVEN Fertility Concierge
Pregnancy and Paid Parental Leave (up to 16 weeks)
401K savings plan with employer match
Employee stock purchase program (ESPP)
Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
Hybrid, Remote and Flexible work arrangements
Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Ziff Davis are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us align with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Ziff Davis Shopping is a business unit within Technology & Shopping (TS), a division of Ziff Davis, Inc.

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