Analyst, People Systems (Workday)

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

How we LEAD: 

As a member of UMG’s People Systems team, the Analyst, People Systems will help ensure all work streams are cohesive and cross functional impacts are considered and mitigated. The ideal candidate will have a foundational understanding of Workday and a strong desire to learn and grow within the Workday ecosystem.

How you’ll CREATE:

• Help manage day-to-day operations by monitoring and prioritizing requests in the ticket queue
• Provide ongoing support and troubleshooting, working closely with end-users to analyze and translate the functional requirements into Workday configurations
• Assist in the maintenance of Workday security groups, role assignments, and user permissions
• Conduct thorough testing of system fixes and updates to ensure issues are resolved without any downstream impacts
• Upload EIBs to perform mass updates across various Workday modules (compensation changes, job changes, etc) while ensuring data accuracy and troubleshooting errors
• Partner with HR support groups to make sure they have the information they need to accurately respond to inquiries
• Collaborate with HR, IT and business stakeholders to understand requirements, identify gaps and risks, suggest alternatives, and advise on best practices
• Understand dependencies across Workday modules (Recruiting, Compensation, Benefits, Absence, Time Tracking, Payroll and Benefits) and integrations with other systems

Bring your VIBE:

• Must be a team player able to work effectively at all levels of an organization
• Experience managing ticketing system (JIRA, ServiceNow, or similar applications)
• Must demonstrate intellectual curiosity
• Strong verbal and written communication skills
• Strong analytical, troubleshooting and problem resolution skills
• Comfortable with leading multiple tasks and projects simultaneously, prioritize decisions and tasks effectively, and thrive in a fast-paced, dynamic environment
• 2-3 years configuration and support experience with Workday HCM and Security with at least one of the following: Advanced Compensation, Learning, Recruiting, Talent, or Time and Absence
• Experience supporting a global organization strongly preferred

#LI-Remote

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.