Business Program Manager - Deal Desk Investments (DDI)

The Worldwide Deal Desk is an integral component of Microsoft’s Worldwide Commercial Finance organization, reporting directly to Microsoft’s CFO, Amy Hood. The Deal Desk comprises over 300 employees and is renowned throughout Microsoft for generating billions of dollars in valuable business through their expertise in deal-making. Deal Managers at the Deal Desk make informed decisions, leveraging their business acumen and collaborating closely with field sellers on aspects such as Deal Structuring, Pricing, Investments, Terms and Conditions, across both Commercial and Services businesses.

This role is positioned within the Deal Desk Execution Team, which is responsible for partnering with Deal Managers globally on Global End Customer Investment Fund (ECIF) and Global Azure Credit Offering (ACO) Investments, instrumental in securing our most strategic and significant deals. The focus of the role includes coaching global Deal Managers on ECIF and ACO investment requests, providing expertise on selected investment business topics, and collaborating with all business partners, both within and outside of the Deal Desk, on your areas of expertise.

We are seeking a Business Program Manager - Deal Desk Investments (DDI) who possesses a robust sales and deal-making background, or a seller with program management skills, who thrives in a dynamic, fast-paced environment where agility and timely execution are paramount. The ideal candidate should be passionate about engaging with Deal Managers and Sales Teams in the field, comfortable discussing all Microsoft products and licensing forms. Creativity, resourcefulness, and a willingness to take risks are essential qualities. Furthermore, as a vital member of the DD Investment Team, the candidate should be adaptable to change and enthusiastic about undertaking broader projects and responsibilities.

Required Qualifications

• Bachelor's Degree in Business, Business Management, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement
  • OR equivalent experience.

Other Requirements 

• Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Preferred Qualifications

• 7+ years of experience in a combination of business program management or sales roles at Microsoft.
• Business program management and sales skills are essential.
• Prominent delivery skills are required, as demonstrated in sales or program management roles 
• Storytelling abilities that enhance customer and business partner engagement.
• Experience in engaging with Decision Makers and Senior Executives.
• Understanding of Microsoft Products and Solutions, including the high-level aspects of migration, deployment and implementation.
• Proven track record of significant impact through cross-group collaboration and partnerships with Finance and Sales teams.
• Willingness to be hands-on in completing tasks or going beyond the call of duty.
• Positive work ethic, suitable for a startup-like environment.
• Adaptable and quick to learn, operating with a sense of urgency.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $94,600 - $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 - $200,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 18, 2025.

• Main responsibility is the collaboration with Deal Managers on Global End Customer Investment (ECIF) and Azure Credit Offering (ACO) proposals, ensuring they possess all necessary information for informed investment decisions.
• Serve as the subject matter expert for specific Investment-related inquiries from Deal Managers and business partners and develop the topics you own as the expert.
• Proactively engage the DD Investment Support team with Deal Managers working on investment proposals, delivering the anticipated value.
• Verify that ECIF and ACO proposals adhere to Microsoft and DD funding policies and guidelines, identify non-standard cases, and drive the compliance process in collaboration with Finance, Compliance, Ops, Revenue Recognition, and other corporate business partners.
• Partner with the DD Readiness team to ensure that Investment Ask processes are comprehensively understood by Deal Managers and business partners.
• Collaborate intimately with Finance teams on all financially relevant aspects of investments and deals.
• Generate business insights and document learnings to disseminate through weekly/monthly newsletters and interactions with the field.
• Support process optimization and simplification activities.
• Remain receptive to job enrichment opportunities, which may lead to additional responsibilities in the mid-to-long term.