Customer Support Specialist

5 Days ago • 1 Years +

About the job

SummaryBy Outscal

Must have:
  • 1+ years of experience with data entry or related experience
  • Digitization skills
  • Attention to detail
  • Ability to complete tasks quickly and accurately
  • Collaboration and communication skills
  • Microsoft Office skills
  • PDF Adobe
  • Good English language oral and written communication skills
  • Ability to understand English-language task direction without formal documentation
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Description

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist! By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below!

Key Responsibilities:

  • Database entry
  • Reporting
  • Receiving, verifying, capturing, and digitizing documents and data
  • Complete individual tasks, as assigned and within determined deadlines
  • Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.

Requirements

  • 1+ years of experience with data entry or related experience
  • Digitization skills
  • Attention to detail skills
  • Ability to complete tasks assigned at a quick and accurate pace
  • Collaboration and communication of status of tasks
  • Microsoft office skills, PDF Adobe
  • Good English language oral and written communication skills
  • Easily understand English-language task direction without formal documentation
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