Data Center Technician

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

Job Description

The Data Center Technician position is responsible for the day-to-day operation of real-time transaction wagering systems used by the state Lottery.  An Operator will monitor status of and operate all computer systems in accordance with established schedules and quality guidelines. This position will also support field staffs with troubleshooting and problem resolution.

Job Functions: 

• Ability to work a regularly scheduled day shift operations shift (5:15am – 5:15pm), 7-days on then 7-days off.
• Operate all SG computer systems in accordance with established schedules and quality guidelines
• Strong attention to detail is required to ensure all aspects of the operational environment are maintained
• Log routine activities and report or promptly escalate problems to management for resolution
• Ability to work with SG field service staff, members of retailer base and Lottery staffs to troubleshoot and resolve different situations
• Other duties as assigned

Supervisory Responsibilities

This position has no supervisory responsibilities.

Job Level Description

Demonstrates ability to learn and support several aspects of function. Handles routine activities.

Qualifications

Position Requirements/Qualifications: 

• A high school diploma or GED
• Prior experience with LINUX and/or Microsoft products, and Windows based systems.
• Ability to quickly learn and understand new terms and technologies
• Strong time management skills
• Personal punctuality and dependable job attendance

Skills/Abilities: 

• Ability to develop and maintain positive working relationships 
• Ability to communicate with all levels of management
• Must have average organizational and interpersonal skills
• Ability to lift 20 lbs
• Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.