Desktop Technician

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Desktop Technician for a Fortune 500 Financial Services client. Teams are very collaborative and have a passion for creating cutting edge customer experiences.  
 

Our direct Fortune 500 client is looking for someone to join the Technology team with a proven track record in providing high-level technical support to executive-level users. This is a 12 – month contract + extension. The team is located in San Francisco, CA, and the role is on-site 5 days/week. Onward Search provides benefits for 40 hour work week and weekly paychecks (W2) for duration of the contract.


Desktop TechnicianResponsibilities: 

• Manages and maintains user accounts, including rights, security, and group memberships.
• Provides comprehensive support for LAN/WAN connectivity, operating systems, and LAN-based applications.
• Identifies, diagnoses, and resolves hardware and software issues.
• Recommends and schedules necessary repairs and maintenance tasks.
• Provide timely and effective technical support to end-users via in-person.
• Troubleshoot and resolve hardware and software issues, including operating systems, applications, and network connectivity problems.
• Install, configure, and upgrade computer hardware and software.
• Document and maintain accurate records of all support incidents and resolutions.

Desktop TechnicianRequirements: 

• Minimum of 4-6 years of hands-on experience in desktop support and system administration.

• Proficient in maintaining, troubleshooting, and repairing computer systems, hardware, and peripherals.
• Skilled in documenting, upgrading, and replacing hardware and software systems.
• The ideal candidate will possess a strong understanding of IT infrastructure, excellent problem-solving skills, and a customer-centric approach.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.  

Perks & Benefits: 

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning
• Education Reimbursement
• Ongoing Training & Development
• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this Desktop Technician opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

This position has an application deadline of January 15, 2024. 

 

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.