Director, Platform Engineering

2 Days ago • 5 Years +

About the job

Summary_{By Outscal}

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

About the role:

The Director, Platform Engineering is responsible for the end-to-end health of the shared infrastructure and platform on which Wave products are built. Working collaboratively with technology teams, this role will drive operations and automation to accelerate product delivery, and ensure consistent and stable services. They will ensure that the technologies employed across environments are operated to provide a resilient, secure, and highly available platform for our products and services to run on, and that the overall strategy for platform delivery is defined, approved, and implemented aligned with Wave’s business goals.

The successful candidate will oversee the Platform Engineering teams (four teams including DevOps, Backend, Frontend and Mobile platform) and be responsible for managing the associated infrastructure and tooling costs. The ideal candidate thrives in a product and customer led organization.

Here’s How You Make an Impact:

Team Leadership and Development: Mentor and grow a team of engineers and managers, fostering a collaborative, empathetic, and high-performing work environment. Focus on building a healthy team culture that aligns with the needs of users.
Ownership of Core Engineering Functions: Own observability, CI/CD, core infrastructure abstractions, and shared tooling.
Platform Engineering Excellence: Optimize and simplify platform tooling and enable ease of use of services (APIs) for developers. Define and continuously improve core metrics for platform engineering.
Cross Functional Collaboration: Collaborate with engineering leaders to prioritize feature development and engineering investments. Work closely with cross-functional stakeholders to ensure platform engineering initiatives are aligned with broader business goals.
Vision and Strategy: Develop and drive the long-term strategic vision for platform engineering, ensuring the team is well-positioned to meet future challenges and opportunities.
Innovation: Stay current on engineering best practices and trends. Lead the team in continuously refining strategies, processes, and tools to improve efficiency, reliability, and innovation within platform engineering.

You Thrive Here By Possessing the Following:

5+ years of experience managing multiple engineering teams in a Cloud infrastructure environment (AWS, Azure, or Google Cloud)
10+ years of experience in software development with distributed production systems at scale
Expertise building DevOps tooling and processes, with knowledge of site reliability, observability and product engineering
Expertise with back-end software engineering, e.g., REST APIs, microservices, data processing, SQL and NoSQL database technologies
Ability to facilitate technical decision-making, even outside your domain expertise
Experience with modern software engineering processes such as Agile
Nice to have: Experience implementing regulatory frameworks such as SOC, PCI, HIPAA
Nice to have: Experience managing offshore teams
Nice to have: Competency with Python
Ideal candidate has experience working with SaaS and/or FinTech organizations

At Wave, you’re treated like the incredible human being you are.

Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours.

We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!