Engineer III - Systems Infrastructure

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day. We have 3.44 PB of RAM deployed across our fleet of C* servers - and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

Are you an experienced infrastructure engineer who thrives on keeping mission-critical systems running smoothly? Do you have a passion for working with physical hardware and automating operational tasks? Do you have experience with storage and virtualization technologies?

As a member of the TechOps CICD Infrastructure team, you'll be helping to deploy and operate the infrastructure that powers the CrowdStrike software factory.  You'll be working with a variety of hardware architectures including x86_64, arm64, aarch64, and s390x as well as operating systems such as Windows, Linux, and MacOS. And you'll be part of the team responsible for developing and implementing emerging hardware technology patterns to support our developers in building the next generation of our products.

What You'll Need:

• Expertise with remotely operating traditional infrastructure in on-premises physical data center environments

• Expertise with bare metal provisioning 

• Expertise operating large scale distributed storage infrastructure

• Expertise tuning and troubleshooting storage protocols such as NFS and CIFS

• Expertise with automating common tasks using tools tools such as Ansible, Powershell, AWX (Ansible Tower), and Jenkins

• Expertise with operating system lifecycle management

• Expertise with various consumer and enterprise operating systems (Windows, Linux, MacOS, iOS, Android) operating at scale

• Experience with Infrastructure as a Service platforms such as VMware and OpenStack

• Ensuring the proper monitoring, maintenance, and resilience of critical R&D environments

• Ability to determine root-cause for incidents, correlate recurring incidents to systemic problems, and drive towards resolution

• Understanding of CICD patterns and processes

• Experience utilizing source-code repositories utilizing git (e.g. Bitbucket, Gitlab, etc.)

• Ability to understand scripts and programs for automation, tools, frameworks, dashboards, alarms. (common uses: Python, Go)

• Ability to document processes/procedures

• Ability to perform code-review for quality and adherence to company style guides

Bonus Points:

• Expertise with Windows Operating Systems, including related components such as Active Directory, DNS, DHCP, SMB/CIFS, Windows Imaging WDS/MDT and WSUS 

• Previous experience working with MDM solutions

• Previous experience with Canonical MAAS or OpenStack Ironic

• Previous experience with TrueNAS 

• Previous experience with Dell PowerFlex

Key Qualifications:

• 7+ years of experience working in a large-scale production environment

• Must be able to participate in an on-call rotation

• Excellent written and verbal communication skills are required

• Potential travel required for team meetings and conferences

• Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team

• Must be able to effectively work with a distributed team across multiple time zones

• Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions

• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment

• Security-mindset, general understanding of cybersecurity principles

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