Global Security Operations Center Operator

undefined ago • All levels • Operations • $53,600 PA - $67,000 PA

Job Summary

Job Description

The Global Security Operations Center (GSOC) Operator provides essential service support for safety, security, and crises impacting Sony Pictures Entertainment globally. This role involves working in a fast-paced fusion center, requiring exceptional analytical and incident management skills to handle operational security, facility safety, crisis management, content protection, and traveler safety using various security systems and monitoring software.
Must have:
  • Dispatch and coordinate response to incidents (fires, security, medical emergencies).
  • Review, analyze, and escalate intelligence data to mitigate threats.
  • Review and escalate abnormal conditions in infrastructure/environmental health.
  • Coordinate emergency response and prepare communications during major incidents.
  • Support tactical open-source monitoring for special events and productions.
  • Monitor and operate technical security systems (access control, video, alarms, CAD).
  • Partner on global traveler security/duty of care, including Travel Advisories.
  • Support social media threat monitoring and provide notifications.
  • Assist in developing location risk assessments, talent assessments, crime reports.
  • Curate and update global distribution lists, location coordinates, and contact databases.
  • Identify and escalate crises by activating the Incident Management Team.
  • Ability to communicate effectively in a high-pressure environment.
  • Ability to accurately type a minimum of 60 words per minute into a CAD system.
  • Ability to work nights, weekends, and holidays as operational needs dictate.
Good to have:
  • A bachelor’s degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field
  • Japanese speaker
Perks:
  • Annual incentive
  • Comprehensive benefits

Job Details

As part of the Security, Safety, & Sustainability (S3) team, the Global Security Operations Center (GSOC) Operator is responsible for providing essential service support for all safety, security, and crises impacting Sony Pictures Entertainment (SPE) facilities, productions, special events, travelers, and personnel on a global scale. Working in a fast-paced and innovative fusion center, Operators must possess exceptional analytical and incident management skills. GSOC Operators play an integral role in operational security, facility safety, crisis management, content protection, traveler safety, and overall duty of care, using various security systems and monitoring software to detect and triage critical incidents. The GSOC is a 24/7, 365 operation that consists of three shifts: 0600 to 1430, 1400 to 2230, and 2200 t0 0630. This posting is for a role on the morning shift 0600-1430, Thursday - Monday (off Tuesday and Wednesday).

Responsibilities:

  • Dispatch and coordinate response to incidents that occur on company premises and/or sites of special interest (e.g., productions, events, etc.), using the appropriate communication methods and tools. Incidents may include but are not limited to fires, security incidents, trespassers, duress alarms, or medical emergencies.
  • Review, analyze, and escalate, as necessary, intelligence data feeds to help mitigate threats to company property, personnel, and stakeholders. Serve as a key resource for the Global Threat Analysis (GTA) team for both formal and informal requests for research and analytical support related to global events, geopolitical developments, natural disasters, country/city/area situational awareness, and travel safety.
  • Review and escalate abnormal conditions involving company infrastructure and/or environmental health and safety to the company’s decision makers and impacted stakeholders.
  • Coordinate emergency response and prepare clear and concise communications to security management and other stakeholders during major incidents. Major incidents include, but are not limited to medical, fire, security, and environmental health and safety events.
  • Support tactical open-source monitoring efforts during special events, film premieres, production shoots, press junkets, etc. Take lead on feature film and TV production location tracking, monitoring, and alerting.
  • Monitor and operate various technical security systems including access control, video management, alarm monitoring, CAD systems, and mass-notification tools, to detect and facilitate the response to potential security, safety, or medical incidents.
  • Partner with GTA and Crisis Management on global traveler security/duty of care efforts, to include producing and sending Travel Advisories, identifying upcoming travel, and monitoring high risk travel itineraries.
  • Support social media threat monitoring, to include monitoring stream creation and customizations to specific areas of interest and specific client needs. Identify, monitor, and provide notifications (as appropriate) for planned events which may impact to SPE personnel, business operations, travelers, productions, or events.
  • Assist in developing location risk assessments, talent assessments, crime reports, and incident assessments on a variety of incidents/subjects which may impact the safety and security of SPE personnel, business operations, travelers, productions, physical assets, and intellectual property.
  • Curate and regularly update the global distribution list, location coordinates, and point of contact databases. These resources include but are not limited to Geographic Information System files, real-time proximity-based intelligence, travel management programs, open-source monitoring programs, and other productivity applications.
  • Identify and escalate crises by activating the Incident Management Team when appropriate or when instructed to do so by S3 Leadership. Operators will also research, draft, and deliver situational briefings during the crisis management process.

Requirements:

  • A bachelor’s degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or related field is preferred but not required.
  • A Japanese speaker is preferred but not required.
  • Ability to communicate effectively with all levels of the company in a high pressure and fast-paced environment.
  • Ability to accurately type a minimum of 60 words per minute while entering data or information relayed via radio, phone, or alarm monitoring system into a CAD system.
  • Ability to work nights, weekends, and holidays as operational needs dictate.

The anticipated base salary for this position is $53,600-$67,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

To request an accommodation for purposes of participating in the hiring process, you may contact us at SPEAccommodationAssistance@spe.sony.com.

Similar Jobs

nissan - Aftersales Performance Manager - Northern Region

nissan

Maple Cross, England, United Kingdom (On-Site)
1 Month ago
Axi - Office & Talent Coordinator

Axi

Bengaluru, Karnataka, India (On-Site)
3 Months ago
hogarth - Account Executive

hogarth

Buenos Aires, Buenos Aires, Argentina (Hybrid)
3 Months ago
zoox - Senior Strategic Sourcing Manager (Direct Procurement)

zoox

Foster City, California, United States (Hybrid)
10 Months ago
Glean - GTM Systems Analyst

Glean

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
hogarth - Operations Analyst

hogarth

State Of São Paulo, Brazil (Hybrid)
3 Months ago
HappyRobot - Operations Intern

HappyRobot

Madrid, Community Of Madrid, Spain (Remote)
1 Month ago
UPF Industries  - Inventory Coordinator

UPF Industries

Riverside, California, United States (On-Site)
1 Year ago
UPF Industries  - Machine Operator III (Prime Line) - 2nd Shift

UPF Industries

Thornton, California, United States (On-Site)
1 Month ago
NinjaVan - Operations Managers (LTL & Restocking)

NinjaVan

(On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Universally Speaking - French Games Tester

Universally Speaking

Community Of Madrid, Spain (On-Site)
5 Months ago
Blueprint gaming  - Service Support Centre Manager

Blueprint gaming

Droitwich Spa, England, United Kingdom (On-Site)
1 Month ago
Universally Speaking - Korean Games Tester

Universally Speaking

Community Of Madrid, Spain (On-Site)
5 Months ago
dun bradstreet - Partner Sales Director

dun bradstreet

London, England, United Kingdom (Hybrid)
2 Months ago
Fox Factory - Design Engineering Specialist

Fox Factory

Elkhart, Indiana, United States (On-Site)
1 Year ago
Nintendo - CONTRACT - Marketing Specialist (LatAm)

Nintendo

Redmond, Washington, United States (Hybrid)
8 Months ago
PwC - Transfer Pricing Manager

PwC

Zürich, Zurich, Switzerland (On-Site)
10 Months ago
Capgemini - International Mobility Partner & Senior Case Specialist (Assistant Manager)

Capgemini

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Plaion - Student Acquisitions (all genders)

Plaion

Berlin, Berlin, Germany (Hybrid)
2 Months ago
nissan - AMIEO Logistics Reporting & Optimization Coordinator

nissan

Amsterdam, North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Culver City, California, United States

gym class vr  - 3D Artist - Generalist (Senior / Staff / Principal)

gym class vr

Los Angeles, California, United States (Remote)
3 Months ago
Sony Pictures Entertainment - Coordinator, Growth & Performance Marketing

Sony Pictures Entertainment

Miami, Florida, United States (Hybrid)
2 Months ago
SBM Management - Assistant Site Manager

SBM Management

Santa Monica, California, United States (On-Site)
1 Month ago
Rockstar Games - Senior Software Development Engineer In Test (C#)

Rockstar Games

New York, United States (On-Site)
2 Months ago
Xsolla - General Consideration

Xsolla

Los Angeles, California, United States (Hybrid)
4 Months ago
Next Level Business Services - Big Data Architect with IBM Big Insights

Next Level Business Services

St. Louis, Missouri, United States (Hybrid)
9 Months ago
Next Level Business Services - SAP OER Project Manager

Next Level Business Services

Redmond, Washington, United States (On-Site)
10 Months ago
Ajmera Infotech - ASP.NET Developer with Azure Expertise

Ajmera Infotech

San Jose, California, United States (On-Site)
11 Months ago
Luma - Product Designer

Luma

Palo Alto, California, United States (Hybrid)
10 Months ago
Nfocus solution - Test Engineer

Nfocus solution

Orlando, Florida, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Tide - Operations Manager

Tide

Sofia, Sofia City Province, Bulgaria (Hybrid)
2 Months ago
Sword Health - Strategy & Operations Trainee

Sword Health

Portugal (Hybrid)
1 Month ago
GHX - Inventory Specialist

GHX

West Palm Beach, Florida, United States (On-Site)
3 Months ago
Sailpoint - Director of Data Governance and Operations

Sailpoint

Pune, Maharashtra, India (On-Site)
2 Months ago
GoTo Group - Area Operations Staff

GoTo Group

Palembang, South Sumatra, Indonesia (On-Site)
2 Months ago
Tencent - Game Operation Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
9 Months ago
NinjaVan - Internship (Operation Excellence)

NinjaVan

Shah Alam, Selangor, Malaysia (On-Site)
10 Months ago
Fashionphile - Supervisor, Inbound & Outbound Operations

Fashionphile

New York, United States (On-Site)
3 Months ago
PwC - FS Strategy & Operations - Associate

PwC

Bangkok, Thailand (On-Site)
2 Months ago
Filmhub - Head of Operations

Filmhub

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Hi, we’re Sony Pictures EntertainmentWe are in the business of creativity … making some of the most beloved film and television of all time for every platform in the world. As the most creative and proudly independent studio, our future is boundless.Sony Pictures Entertainment is a division of Sony Corporation, a creative entertainment company built on a foundation of technology. Along with our sister companies, we make movies, television, music and games that engage billions of people, connecting creators and audiences around the globe.We are looking for innovators to join us as we forge the future of entertainment!

Culver City, California, United States (Hybrid)

Culver City, California, United States (On-Site)

Culver City, California, United States (On-Site)

Culver City, California, United States (On-Site)

Los Angeles, California, United States (Hybrid)

Los Angeles, California, United States (Hybrid)

Culver City, California, United States (On-Site)

Los Angeles, California, United States (Hybrid)

Bogota, Colombia (Hybrid)

Los Angeles, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Sony Pictures Entertainment

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug