IT Support Specialist

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations. 

Location: Stockholm + Hybrid

As a member of the global IT team, you'll be based in our Stockholm office, managing a variety of tasks each day. These may include server administration, PC support (both local and remote), video conferencing, office IT planning, and contributing to the development of our technology roadmap.

You'll work with a growing team, collaborating with colleagues in multiple locations, such as Sweden and Malta, to deliver top-quality service to users across all sites.

Success in this role is a blend of technical expertise and cultural influence. IT support plays a central role in shaping the company culture and serves as a go-to resource for all types of inquiries. A naturally service-oriented mindset is essential for this position.

Together with the team, you'll have the opportunity to rapidly enhance your skills and gain new knowledge in a dynamic environment.

Responsibilities

• Provide a complete support experience for both office-based and remote team members - be the person everyone wants to get help from!

• Deliver a 1st class onboarding experience to new employees
• Provide efficient and high-quality IT support for all Come On employees
• Assist in scheduled maintenance tasks related to local and centralised IT infrastructure
• Procure equipment as needed
• Together with Office team, own and care for the general office environment

About you:

• Minimum of 2 years experience in a similar role and being a people person in general.
• Good command of business English, both verbally and written. Swedish is a plus!
• Process oriented, willing to work “by the book” but also be able to see when a quick-fix is needed
• Competence with:
• Windows server & Active directory
• DHCP & DNS
• O365
• MacOS and Windows 11.
• PC & MAC desktop hardware

Familiarity with:

• Google Workspace.
• Sophos products
• Manage Engine Endpoint Central
• Drivestrike

Benefits

So what can you expect from ComeOn as a place of work?

• A competitive remuneration package! 💰
• Fantastic quarterly team events and weekly company events 😎
• A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 🌎

• 30 paid vacation days a year
• Generous pension and insurance benefits
• Brand new laptop and smartphone with fully paid plan
• Generous health subsidy benefit
• Company events, including breakfast mornings and Friday beers

At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration.

At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

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