Key Account Manager

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Key Account Manager and help us do what we do best: propelling business forward. 

The Key Account Manager is responsible for building and maintaining strong relationships with key partners and customers, promoting and selling Progress Software solutions - Flowmon, Kemp LoadMaster, and WhatsUp Gold - to meet sales targets. The role involves identifying new business opportunities, proactively reaching out to potential customers, providing basic technical support and advice during the deployment and use of solutions, and preparing sales reports to monitor performance and identify areas for improvement.

In this role, you will:

• Build and maintain strong, long-term relationships with key partners and customers in Slovakia and the Czech Republic. Identify their needs and provide optimal solutions for their business.

• Actively promote and sell Progress Software solutions, specifically Flowmon, Kemp LoadMaster, and WhatsUp Gold, to meet or exceed sales targets.

• Identify new business opportunities with existing customers and partners. Proactively reach out to potential customers and present the value of offered solutions.

• Collaborate with the sales team to develop and implement business strategies that will support sales growth and increase market share.

• Provide basic technical support and advice to customers during the deployment and use of Flowmon, Kemp LoadMaster, and WhatsUp Gold solutions. Work with the technical team to address more complex technical inquiries and issues.

• Presentation of Progress solutions at events in Slovakia and the Czech Republic.

• Regularly prepare sales reports to monitor performance and identify areas for improvement.

Your background:

• Secondary education or higher.

• Minimum 3 years of experience in a similar position.

• Excellent communication and presentation skills, with the ability to interact with key decision-makers at all levels.

• Slovak or Czech native speaker, English at a minimum B2 level.

• Proactive approach, ability to work independently and as part of a team, customer-oriented and results-driven.

Additionally, it would be beneficial if you have:

• A degree in business, marketing, IT, or a related field

• Experience in the IT solutions/software products field

• Knowledge of network infrastructure or cybersecurity

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:   

• Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.

• Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.

• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering

• Well-being: A global well-being program focused on physical, mental, and financial health.

• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.

• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Apply now!  

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Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!