Lead Product Manager, Financial Services

2 Months ago • 8 Years + • Product Design

About the job

Job Description

Lead Product Manager for Financial Services at PayPal, responsible for designing new features and scaling existing products. 8+ years of experience in consumer web or mobile product management, proven track record of delivering successful large-scale mobile products, strong analytical skills, and experience leading cross-functional teams are essential.
Must have:
  • Mobile Product Management
  • Large-Scale Products
  • Cross-Functional Teams
  • Data & Analytics
Good to have:
  • Payments Experience
  • Banking Experience
  • Consumer Financial Services
  • A/B Testing
Perks:
  • Flexible Work
  • Employee Shares
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The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

As a Lead Product Manager in the Financial Services team, you will be responsible for strategically designing new capabilities and scaling our products. You’ll work with other product managers and engineering and design to build and execute a product roadmap. You will leverage the data around our existing products and review where the largest opportunities may be to grow and expand our target audiences, manage request intake and feature scoping, and participate in agile ceremonies to drive the execution and launch of new features. You will be the point person for your area, balancing customer desires, business requirements, legal/compliance, growth, and monetization considerations. 

Job Description:

Meet our team

Financial Services  

The Financial Services team is part of the SMB & Financial Services organization and is responsible for PayPal’s global financial services.  Our financial services play a critical role in our customers’ lives and our broader ecosystem.   Over 400M consumers and 30M merchants globally have access to our money management, credit & lending, credit card, debit card, and pay later products, which provide them with convenient, flexible, secure and rewarding ways to borrow, save, and spend. Our financial services team is committed to building and delivering delightful experiences, innovative features and next generation capabilities that reinforce PayPal as the smartest and most rewarding way to transact. 

Your way to impact

  • You will be responsible for strategically designing new features and connections for our global consumer financial services products impacting millions of consumers, every day. 

  •  You’ll work with other product managers as well as engineering, design, marketing & other cross-functional stakeholders to build out and execute a product roadmap. 

  •  You will investigate data around our existing products and review where the largest opportunities may be to grow and expand our target audiences, manage request intake and feature scoping, and participate in agile ceremonies to drive the execution and launch of new features. 

  • You will be the point person for your domain, balancing customer desires, business requirements, legal/compliance, growth, and monetization considerations. 

In your day-to-day, you will: 

  • Lead a cross-functional team in creating and launching innovative mobile-first experiences  

  • Understand PayPal's strategic and competitive position in the market to develop a product strategy and roadmap for your domain  

  • Analyze, quantify, and articulate trade-offs of product roadmap features  

  • Identify, design, experiment, and iterate on initiatives leveraging usability testing, data, and market research  

  • Define and analyze key performance metrics to support and inform product decisions  

  • Collaborate with cross-functional teams to develop, market, and launch product  

  • Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making  

What do you need to bring: 

  • 8+ years of consumer web or mobile product management experience  

  • Proven track record of delivering successful large-scale mobile products  

  • Comfortable using data and analytics to inform product hypotheses and decisions  

  • Ability to lead cross-functional groups and drive action in high-growth environments  

  • Deep empathy and appreciation for customer needs  

  • Experience designing simple and intuitive user interfaces  

  • Strong sense of visual design and detail  

  • Experience in Payments, Banking, or Consumer Financial Services is a plus 

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

View Full Job Description
$107.3K - $259.6K/yr (Outscal est.)
$183.4K/yr avg.
San Jose, California, United States

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