Manager, Digital Strategy & Operations

2 Months ago • 6 Years + • Operations

About the job

Job Description

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

Mattel is seeking a dynamic, strategic, and highly organized Manager, Strategy & Operations to support our Head of Digital (HOD). This role will focus on driving the execution of key initiatives within our Digital Gaming, Digital Experiences, and Future Lab divisions. The ideal candidate will have a strong background in digital strategy, project management with a proven ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

What Your Impact Will Be: 

Strategic Support and Execution:

  • Act as an operational partner to the HOD, providing insights, analysis, and recommendations on key initiatives.
  • Lead the planning, coordination, and execution of high-priority projects within Digital Gaming, Digital Experiences, and Future Lab.
  • Develop and implement processes to ensure effective decision-making, resource allocation, and project management.

Operational Efficiency:

  • Oversee the daily operations of the HOD’s office, ensuring alignment with broader company goals and objectives.
  • Drive efficiency and effectiveness within the digital team by identifying and resolving operational bottlenecks.
  • Coordinate and manage cross-functional initiatives, ensuring clear communication and collaboration across departments.

Stakeholder Management:

  • Serve as a liaison between the HOD and internal/external stakeholders, including senior leadership, partners, and key clients.
  • Prepare briefing materials, presentations, and reports for meetings and conferences, ensuring the HOD is well-prepared and informed.
  • Manage and facilitate key meetings, including agenda setting, note-taking, and follow-up on action items.

Leadership and Development:

  • Mentor a team of support staff, fostering a culture of collaboration, innovation, and excellence.
  • Support the recruitment, onboarding, and development of talent within the digital team.
  • Promote a positive and inclusive work environment that encourages professional growth and development.

Innovation and Future Lab:

  • Drive the development and execution of innovative digital initiatives within the Future Lab, focusing on emerging technologies and trends.
  • Monitor industry trends and provide strategic insights to inform the company’s digital roadmap.

Qualifications

What We’re Looking For: 

  • Education: Bachelor’s Degree in Business Administration or equivalent experience or related field.
  • Experience: Minimum of 6+ years of experience in digital strategy, project management, or a similar role, with a focus on digital gaming, experiences, or innovation.
  • Skills:
    • Strong analytical skills
    • Excellent project management skills
    • Exceptional communication and interpersonal skills
    • Proven ability to manage multiple priorities and adapt to changing business needs in a fast-paced environment.
    • Knowledge of emerging technologies and trends in the digital space, particularly in gaming and interactive experiences.

The annual base salary range for this position is between $112,000 and $160,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. 

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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