On-Site Virtual Customer Service Representative

11 Months ago • 1-2 Years • Broadcast

Job Summary

Job Description

Join Evolution's dynamic team as a Game Presenter, showcasing casino games live on-camera! Must have customer service, communication, and presentation skills. Prior dealing experience not required.
Must have:
  • Customer Service
  • Communication Skills
  • Presentation Skills
  • Gaming License
Good to have:
  • Hospitality Experience
  • Live Streaming
  • Casino Games
  • Fast Learner
Perks:
  • Performance Bonuses
  • Career Growth

Job Details

Company Description

America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.

To see who we are as a company please click on the 60 second video below:

 https://evolutiongaming.sharepoint.com/:v:/s/EVO-Global-Assets/ETepQ0pO_w5FkDuq4_lvc64BK8z1BgdJD3ISgfURGtO_9g?e=mND2JL

Job Description

Pay - $18-$23/hr

Are you service oriented and looking for an exciting opportunity? Then Evolution is the right place for you! As a Game Presenter, presentation and personality are key as you’ll be presenting casino games live on-camera! No prior dealing experience is required.

No dealing experience is required as you will spend the first two weeks of your employment in our Evolution Academy. Here you will be taught how to lead a game of Blackjack, Roulette and Baccarat as well as how to present games in front of the camera.

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

We offer you:

  • Career Advancements
  • Paid Break Time
  • Paid Training
  • 10 days of paid time off
  • Medical/Dental/Vision Coverage

For more information about us visit evolution.com/careers/USA

What we are looking for:

  • Professional, mature and with a natural ability to follow work rules
  • Service-minded with good communications skills
  • Responsible and dedicated - towards your work and your colleagues
  • Able to provide an engaging and rewarding experience for our live players
  • Able to quickly grasp new concepts.

Qualifications

  • High School Diploma or Equivalent
  • Must be 21 years of age or older.
  • Must be able to obtain a MI Gaming License
  • Required to successfully complete a pre-employment background check.
  • Wear assigned uniforms and maintain professional appearance standards.
  • 1-2 years of work experience in a customer service and hospitality-oriented role.
  • Responsible, dedicated, and dependable.

Additional Information

This position is an excellent opportunity to join the fast-growing team, we also offer:

  • Hourly Rate + Tips & Performance Bonuses
  • 401K Match
  • Paid Time Off
  • Paid Break Time                    
  • Paid Full Game Technique Training
  • Flexible part time scheduling
  • Career Growth Opportunities
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Nationwide Employee Discount Program
  • Centrally located modern studio environment with break room & refreshments

More information on www.evolution.com 

All your information will be kept confidential according to EEO guidelines.

#EVOMIH

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution US was established in 2018. More information on Evolution.com.

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About The Company

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.  

Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.


The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.


Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. 


Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy


Followers must be 18+.  

http://gambleaware.co.uk Please gamble responsibly. 🔞 


Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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