Quality Assurance Analyst, Consumer Products

5 Months ago • 5 Years + • Quality Assurance

Job Summary

Job Description

The Quality Assurance (QA) Analyst sits with our Merchandise Sourcing Department and is responsible for ensuring production of merchandise meets the established standards of Disney quality including reliability, usability, integrity and performance. This role consults with the Manager, QA to resolve quality, production, and efficiency problems. The QA Analyst assists and supports the company’s direction in managing suppliers to continuous improvement of Disney quality standards, validation process and verification activities while meeting local, state and federal regulatory requirements. Responsibilities include confirming supplier/factory audit procedures, developing and monitoring corrective and preventive action, conducting onsite product inspections, preparing reports, analyzing data, supporting risk management activities, providing direction to suppliers on Disney’s compliance standards, assisting with regulatory inspections and training, traveling domestically and internationally for production inspection, and participating in continuous improvement initiatives.
Must have:
  • Minimum of 5 years of related experience
  • Bachelor’s Degree or equivalent experience/education combination
  • Product or industry-specific experience
  • Proficient in English and Vietnamese
  • Strong computer skill including Microsoft Office and databases
  • Knowledge of tools, concepts and methodologies of QA
  • Knowledge of relevant regulatory requirements

Job Details

Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

The Quality Assurance (QA) Analyst sits with our Merchandise Sourcing Department. This role is responsible for ensuring production of merchandise meets the established standards of Disney quality including reliability, usability, integrity and performance. The Analyst consults with the Manager, QA to resolve quality, production, and efficiency problems. Functions as an information source to Sourcing and management when special and critical quality issues occurs. The QA Analyst assists and supports the company’s direction in managing suppliers to continuous improvement of Disney quality standards, validation process and verification activities while meeting local, state and federal regulatory requirements.

Responsibilities:

  • Confirms the supplier/factory audit procedures are properly carried out and assigned work schedules are maintained. 
  • Develop, recommend and monitor corrective and preventive action when necessary with regards to factory compliance improvement plan. 
  • Plan, conduct onsite inspection of products to ensure finished product quality meets desired Disney standards. 
  • Prepare reports to communicate outcome of quality activities 
  • Analyze data to identify areas for improvement in the quality system 
  • Monitor risk management activities 
  • Supports leadership to manage the deliverables of the development of short and long-term quality and compliance strategies for managed suppliers, setting priorities, objectives, and action plans to mitigate risk with measurable accountability. 
  • Provides and educates suppliers direction on Disney’s compliance standards and continuous improvement of the quality management systems. 
  • Assists, as needed, with C-TPAT or other regulatory inspections or training. 
  • Travels domestically and internationally to conduct production inspection, evaluate supplier’s quality performance and factory compliance enhancement. 
  • Participates in continuous improvement initiatives to improve product quality and reduce finished product rejects/complaints. 

Core Skills:

  • Discuss with Manager, QA to make appropriate recommendations and set timetable for improvement and corrections for suppliers. 
  • Attention to details and good analytical skill
  • Establishes and nurtures critical internal and external partnerships and alliances
  • Possess excellent strong technical knowledge, problem solving and decision making skills 
  • Communication proficiency
  • Acts with good business acumen at all times. 
  • Holds self-accountable to high performance standards 
  • Learns from personal and organizational experiences 
  • Collaborates and support internal team as needed to accomplish assigned tasks/projects 

Requirements:

  • Minimum of 5 years of related experience 
  • Bachelor’s Degree or equivalent experience/education combination 
  • Product or industry-specific experience
  • Proficient in English and Vietnamese
  • Strong computer skill including Microsoft Office and databases 
  • Knowledge of tools, concepts and methodologies of QA 
  • Knowledge of relevant regulatory requirements 

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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