Senior Solution Engineer, Tableau

1 Year ago • All levels • Devops

Job Summary

Job Description

A Tableau pre-sales professional is sought for the Japan region. This role involves acting as a trusted advisor to customers, understanding their business challenges, and providing technical and solution-oriented advice on data utilization and analysis. The Senior Solution Engineer will introduce Tableau solutions like Tableau Cloud and Pulse, collaborate with sales teams, and deliver presentations at major events. The ideal candidate is proactive, technically skilled, and passionate about leveraging technology to impact customer businesses, contributing to customer success and team development.
Must have:
  • Understand customer business challenges and data/analytics strategies.
  • Identify and recommend optimal solutions for customers.
  • Support customers in achieving business goals.
  • Introduce Tableau Cloud and Tableau Pulse solutions.
  • Provide technical and solution advice on data utilization and analysis.
  • Conduct pre-sales activities with internal sales teams.
  • Promote Tableau adoption and ensure customer success.
  • Deliver presentations at conferences and events.
  • Troubleshoot technical issues.
  • Create demo and training workshop content.
  • Quickly grasp and introduce new technologies like AI.
  • Build trusted relationships with customers.
  • Work effectively within the sales cycle.
  • Possess practical technical experience in relevant fields.
  • Build and implement Proof of Concepts (PoC).
  • Respond to RFI/RFP functional and technical elements.
  • Demonstrate strong oral and written communication skills.
  • Present to diverse audiences.
  • Exhibit sales acumen to support the sales team.
  • Be flexible for travel and work.
  • Be a team player, supporting team goals.
Good to have:
  • Broad technical knowledge in security, networking, and cloud.
  • Specialized knowledge in data-related fields (databases, data modeling, ETL, BI, data management, MDM).
  • Experience in system implementation and proposal in the financial industry.
  • English language skills.

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Tableau pre-sales professional to cover the Japan region.

  • Solution expert for the world's leading data visualization and analytics platform.
  • Collaborate with prospects, existing customers, and various internal departments.
  • Trusted advisor to customers.
  • Provide technical support to customers evaluating Tableau.
  • Work with internal sales teams to promote adoption.
  • Deliver presentations at large data and analytics conferences and events.

Why Join Us

We are looking for someone who is proactive in tackling challenges and excels at working across various teams. Tableau encourages employees to bring their authentic selves to work, and all employees are straightforward, evaluating success by what is achieved rather than the time spent. Our core values are Trust, Customer Success, Innovation, Equality, and Sustainability, which guide all our actions as a company and as individuals.

Examples of Specific Job Responsibilities

  • Become a trusted advisor to customers.
  • Understand customers' business challenges and their data/analytics strategies.
  • Identify the best solutions for customers.
  • Support customers in achieving their business goals.
  • As a Tableau Solution Engineer, help customers become more data-driven. Introduce solutions such as Tableau Cloud and Tableau Pulse to customers and increase their interest.
  • Provide technical and solution-oriented advice to customers regarding data utilization and analysis.
  • Conduct pre-sales activities in collaboration with internal direct sales teams.
  • Achieve customer success by promoting Tableau adoption for accounts through building excellent customer relationships.
  • Deliver presentations at events such as Salesforce World Tour Tokyo, Tableau Conference, and Big Data Summit.
  • Troubleshoot technical issues and create content for demos and training workshops.
  • Quickly grasp new technologies to be released in the future, such as AI, and introduce them to customers.

Required Conditions for this Position

We are looking for proactive professionals with solid expertise in pre-sales and technical aspects gained in the software or IT industry, or as an end-user. Desirable candidates will have broad technical knowledge in areas such as security, networking, and cloud, along with some specialized knowledge in data-related fields (databases, data modeling, ETL, BI, data management, MDM, etc.).

Experience in system implementation and proposal in the financial industry is a plus.

  • Experienced: Skills in building trusted relationships with customers and the ability to work within the sales cycle.
  • Highly Technical: Practical technical experience in some of the above areas.
  • Expertise: Experience in building and implementing Proof of Concepts (PoC) and responding to functional and technical elements of RFI/RFP.
  • Passionate: Passion for technology and the ability to leverage that passion to impact customers' businesses.
  • Excellent Communication Skills: Strong oral and written communication skills, and the ability to present to any audience. English skills are not required but are a plus.
  • Sales Acumen: Ability to demonstrate actions and skills to support the sales team, such as anticipated questions, business value explanations, and product positioning.
  • Flexible: Ability to travel and work flexibly as needed.
  • Team Player: Ability to support team members in achieving team goals, not just individual goals.

Expected Achievements in the First Year

  • Complete the world-class bootcamp program provided by Salesforce and Tableau.
  • Obtain Tableau Desktop Specialist and Tableau Certified Data Analyst certifications.
  • Obtain Tableau Server Certified Associate certification.
  • Support the entire sales cycle from discovery and evaluation to closing for a series of accounts and regions.
  • Take responsibility for key initiative areas and support the overall development of the team.
  • Attend world-class marketing events by Tableau and demonstrate best practices.
  • Collaborate with account executives in planning for regions, accounts, and deals.
  • Contribute to product direction by providing customer requirements from the field to product management and engineering teams.
  • Play an essential role in continuous customer success through seamless engagement with accounts.
  • Play a significant role in the wonderful Tableau community through forums, blogs, and social media.
  • Discover and mentor the next generation of talent for Tableau.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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