Social Media Manager

About Publicis Groupe

Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation.

This model, with a country led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.

It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.

Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;

Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.

We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.

We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.

We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.

We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.

Responsibilities:

• Collaborates with key team members to generate new content or curate existing content for Client channels, including articles, photo galleries, videos, infographics, blogs, social media posts, animations, etc. (Facebook, Instagram, Twitter, Youtube) 

• Provides guidance and expertise on social media and communications best practices. Advises and counsels on innovative social content during communication planning. (Facebook, Instagram, Twitter, Youtube) 

• Regularly monitors and measures content performance. Work closely with analytic and insights team and makes recommendations to enhance content performance.  

• Share performance and competitor reports with client on Daily, Weekly and monthly bases. (Report mainly generated by Data team, Insight and recommendation added by content lead) 

• Overseeing content and community management performance and matched with client KPI. (Engagement Rate, Response time, Content Frequency)  

• Stays current on social/digital storytelling best practices and emerging trends. Shares knowledge with team and other key team members. 

• Organizes and facilitates integrated social content planning sessions.  

• Manages content review and approval process based on client's channel requirements. (Facebook, Instagram, Twitter, Youtube) 

• Coordinates all steps of the content development process from ideation to development and distribution. Direct manage social executive team overseeing publish content and community management on client social media channels. (Facebook, Instagram, Twitter, Youtube) 

Requirement:

• Min. 3 to 5 years of experience as a Social Media or similar role 

• Social Media Strategist using social media for brand awareness and impressions 

• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices 

• Understanding of SEO and web traffic metrics 

• Experience with doing audience and buyer persona research 

• Good understanding of social media KPIs 

• Familiarity with web design and publishing 

• Excellent multitasking skills 

• Great leadership skills 

• Critical thinker and problem-solving skills 

• Team player 

• Good time-management skills 

• Great interpersonal, presentation and communication skills 

• Preferably with Google Analytics certification