Talent Acquisition + People Operations Specialist

4 Months ago • 3-5 Years • Human Resource

Job Summary

Job Description

The Talent Acquisition & People Operations Improvement Specialist will improve recruitment processes (evaluating current practices, streamlining workflows, improving sourcing, enhancing candidate experience, monitoring KPIs) and people operations (streamlining HR processes, improving employee engagement and retention, developing onboarding practices, and using HR data for decision-making). This role requires collaboration with HR, hiring managers, and senior leadership to drive operational excellence and enhance employee and candidate experiences. Responsibilities include conducting recruitment audits, optimizing recruitment technology, implementing feedback loops, defining and tracking KPIs, and ensuring compliance with labor laws and company policies. The ideal candidate will have 3-5 years of experience in talent acquisition and people operations, strong analytical skills, and excellent communication abilities.
Must have:
  • 3-5 years experience in talent acquisition and people operations
  • Process improvement and optimization skills
  • Understanding of HR systems, ATS, HRIS, and recruitment technology
  • Data-driven decision-making
  • Excellent communication and collaboration skills
Good to have:
  • Experience with HR analytics tools (e.g., Power BI, Tableau)
  • Knowledge of labor laws and compliance requirements
Perks:
  • Competitive salary and benefits package
  • Dynamic and collaborative team environment
  • Opportunities for professional growth and development
  • Flexible work hours and remote work options

Job Details

About the Company:

Skillz is an innovative, fast-growing gaming company focused on creating a collaborative work environment where people are at the heart of everything we do. As we scale, we are seeking a Talent Acquisition & People Operations Improvement Specialist to help optimize and transform both our recruitment and people operations functions. This role will drive improvements that enhance efficiency, employee engagement, candidate experience, and overall operational effectiveness.

Job Summary:

The Talent Acquisition & People Operations Improvement Specialist will be responsible for improving two key areas: the recruitment process (Talent Acquisition) and overall people operations (including HR processes, employee engagement, onboarding, and retention strategies). This individual will help streamline workflows, optimize processes, implement technology solutions, and ensure alignment between both areas to create a positive employee lifecycle. You will collaborate closely with HR, hiring managers, and senior leadership to drive operational excellence, enhance candidate and employee experiences, and contribute to the company’s growth and employee satisfaction.

Key Responsibilities:

Talent Acquisition (Recruitment):

  • Evaluate and Optimize Recruitment Processes
    • Conduct a thorough audit of current recruitment practices and identify inefficiencies and areas for improvement.
    • Streamline recruitment workflows to improve efficiency, reduce time-to-fill, and enhance hiring manager satisfaction.
    • Improve the sourcing strategy by identifying the most effective channels and optimizing recruitment technology (ATS, job boards, social media, etc.).
    • Create templates
  • Enhance Candidate Experience
    • Ensure a seamless, positive candidate experience at every stage of the recruitment process, from sourcing to post-offer.
    • Implement feedback loops (candidate surveys, hiring manager interviews) to continuously improve the recruitment journey.
  • Monitor and Report Recruitment KPIs
    • Define, track, and report on recruitment KPIs such as time-to-fill, quality of hire, offer acceptance rate, and cost-per-hire.
    • Provide regular updates to leadership on the status and improvements made in recruitment operations.

People Operations (HR Operations):

  • Streamline HR Processes
    • Review and improve key HR processes such as onboarding, offboarding, employee records management, and performance management.
    • Identify opportunities for automation and process improvements to increase operational efficiency and reduce administrative overhead.
  • Employee Engagement & Retention
    • Partner with HR to design and implement employee engagement initiatives that promote retention and job satisfaction.
    • Collect and analyze employee feedback through surveys and focus groups, identifying areas for improvement in the employee experience.
  • Onboarding & Employee Lifecycle
    • Develop and implement best practices for performance reviews, career development, and continuous learning.
  • HR Data & Analytics
    • Develop and maintain HR dashboards to track and report on key people metrics (e.g., employee turnover, engagement levels, time-to-productivity for new hires).
    • Use HR data to inform decision-making and continuously improve operational effectiveness.
  • Compliance & Policy Optimization
    • Ensure that people operations processes comply with applicable labor laws, regulations, and company policies.
    • Regularly review and update company policies to ensure they remain relevant, compliant, and aligned with company values and objectives.

Key Performance Indicators (KPIs):

Talent Acquisition KPIs:

  1. Time to Fill
    • Target: Reduce average time-to-fill by X% over the next 6-12 months.
    • Measure the speed at which open roles are filled from job posting to offer acceptance.
  2. Quality of Hire
    • Target: Achieve X% satisfaction rate from hiring managers on the quality of candidates hired (via surveys and feedback).
    • Measure the performance and retention of new hires within the first 6 months.
  3. Candidate Experience Score
    • Target: Achieve a candidate experience rating of at least X% positive feedback.
    • Measure the candidate experience at different stages of the recruitment process via surveys or Net Promoter Score (NPS).
  4. Offer Acceptance Rate
    • Target: Achieve an offer acceptance rate of [X]% or higher.
    • Track and optimize the percentage of candidates who accept job offers.
  5. Cost Per Hire
    • Target: Reduce cost-per-hire by X% by optimizing sourcing strategies and streamlining processes.
    • Monitor and control recruitment costs while maintaining quality.
  6. Diversity Hiring Metrics
    • Target: Increase diversity in candidate pools and hires by X% over the next year.
    • Measure the diversity of candidates at various stages of the recruitment process.

People Operations KPIs:

  1. Onboarding Satisfaction
    • Target: Achieve a new hire satisfaction rate of at least X% (measured via onboarding surveys).
    • Improve the new hire experience and integration into the company culture.
  2. Employee Engagement Score
    • Target: Achieve an employee engagement score of X% in annual or quarterly surveys.
    • Measure employee satisfaction and areas for improvement in the overall employee experience.
  3. Employee Retention Rate
    • Target: Achieve X% employee retention rate for the first year and overall workforce retention.
    • Monitor retention rates, especially for high-performing employees, and recommend actions to reduce turnover.
  4. Time to Productivity
    • Target: Reduce time-to-productivity for new hires by X% within the first 6 months.
    • Measure how quickly new employees contribute effectively to their teams.
  5. HR Process Efficiency
    • Target: Improve operational efficiency of key HR processes (e.g., onboarding, performance reviews) by reducing manual tasks or processing time by X%.
    • Streamline HR operations through automation and process improvements.
  6. Compliance and Audit Success Rate
    • Target: Maintain a compliance rate of 100% for internal and external HR audits.
    • Ensure policies and procedures are consistently reviewed, updated, and compliant with laws.
  7. Training and Development Participation
    • Target: Increase participation in employee development programs by X%.
    • Track the uptake and effectiveness of training initiatives aimed at employee development and performance.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
  • 3-5 years of experience in talent acquisition and people operations, with a focus on process improvement and optimization.
  • Strong understanding of HR systems, ATS (Applicant Tracking Systems), HRIS (Human Resource Information Systems), and recruitment technology.
  • Experience using HR analytics and data-driven decision-making to optimize processes.
  • Ability to design and implement employee engagement, retention, and development programs.
  • Strong problem-solving skills and a continuous improvement mindset.
  • Excellent communication, interpersonal, and collaboration skills.
  • Knowledge of labor laws and compliance requirements.
  • Proficiency with MS Office Suite, Google Workspace, and HR analytics tools (e.g., Power BI, Tableau).

What We Offer:

  • Competitive salary and benefits package.
  • A dynamic and collaborative team environment.
  • Opportunities for professional growth and development.
  • Flexible work hours and remote work options.

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance .

Similar Jobs

Netflix - Manager, FS&A, Ads Revenue & Yield Analytics, APAC

Netflix

Seoul, South Korea (On-Site)
6 Months ago
Epic Games - Product Manager (BR & Reload)

Epic Games

Cary, North Carolina, United States (On-Site)
2 Months ago
Playrix - Lead User Acquisition Manager

Playrix

Montenegro (Remote)
6 Months ago
Mattel  Inc  - Marketing Data Coordinator

Mattel Inc

Mississauga, Ontario, Canada (On-Site)
4 Months ago
Logitech - Database Engineer

Logitech

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
Evolution - On-Line Casino Dealer - (Bartender/ Server Alternative)

Evolution

Fairfield, Connecticut, United States (On-Site)
9 Months ago
AML RightSource - Workday Technical Lead

AML RightSource

Noida, Uttar Pradesh, India (Hybrid)
7 Months ago
SmileGate - Recruitment Planning/Operation Manager

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
PwC - Talent Acquisition Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
Fortis Games - Senior Talent Sourcer (Contract)

Fortis Games

Finland (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Jagex - Senior Product Analyst - Old School RuneScape

Jagex

Cambridge, England, United Kingdom (Remote)
1 Month ago
Ubisoft - Game Intelligence Analyst

Ubisoft

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Playrix - Senior Data Analyst (Attribution)

Playrix

Georgia (Remote)
6 Months ago
SciPlay - Senior User Acquisition Manager

SciPlay

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
The Walt Disney Company - Multiplatform Programming Strategy & Content Planning Associate

The Walt Disney Company

New York, New York, United States (On-Site)
2 Months ago
NVIDIA - Finance Business Intelligence Analyst

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Hike - Business Analyst

Hike

(Remote)
1 Month ago
ComeOn Group - PPC Specialist

ComeOn Group

St. Julian's, Malta (Hybrid)
1 Month ago
Assystems - Ingénieur Assistant Qualité H/F

Assystems

Bagnols-sur-Cèze, Occitanie, France (On-Site)
6 Months ago
Communix - Business Analyst

Communix

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Las Vegas, Nevada, United States

Zoox - Sensor Fusion Internship/Co-op

Zoox

Foster City, California, United States (On-Site)
6 Months ago
Mattel  Inc  - American Girl Bistro Server - Part Time

Mattel Inc

Tennessee, United States (On-Site)
2 Months ago
Backbone - Product Design Engineer

Backbone

Atherton, California, United States (Hybrid)
9 Months ago
The Walt Disney Company - Sr Software Engineer

The Walt Disney Company

San Francisco, California, United States (On-Site)
4 Months ago
Scopely - HR Technology Partner

Scopely

California, United States (Remote)
3 Months ago
Inworld AI - Performance Marketing Lead - USA

Inworld AI

Mountain View, California, United States (On-Site)
1 Month ago
Life church - Core Services Staff Engineer

Life church

Edmond, Oklahoma, United States (On-Site)
6 Months ago
ByteDance - Senior Software Engineer - Spatial Web

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Click Therapeutics - Senior IT Systems Administrator

Click Therapeutics

New York, New York, United States (On-Site)
5 Months ago
Click Therapeutics - Director/Senior Director, Corporate Marketing and Communications

Click Therapeutics

New York, New York, United States (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

Human Resource Jobs

AI Fund - Senior Recruiter

AI Fund

Colombia (Remote)
6 Months ago
Voodoo - Talent Acquisition Associate - BeReal

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
The Walt Disney Company - Talent Acquisition Specialist

The Walt Disney Company

London, England, United Kingdom (On-Site)
2 Months ago
Starkflow - Talent Acquisition Specialist

Starkflow

Haryana, India (On-Site)
2 Months ago
Keywords Studios (Player Support) - Player Support Agent - Spanish/English

Keywords Studios (Player Support)

Silesian Voivodeship, Poland (Hybrid)
1 Month ago
Tesla - HR Partner

Tesla

North Brabant, Netherlands (On-Site)
2 Months ago
Apollo - Recruiting Coordinator (Contract)

Apollo

United States (Remote)
6 Months ago
Daybreak Game Company LLC - Recruiter

Daybreak Game Company LLC

San Diego, California, United States (Hybrid)
6 Months ago
Trek - HR Coordinator (Benefits & Payroll)

Trek

Waterloo, Wisconsin, United States (On-Site)
2 Months ago
Mattel  Inc  - Sr Manager Human Resources - MONTOI Plant (Escobedo, Nuevo León)

Mattel Inc

Ciudad General Escobedo, Nuevo León, Mexico (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Skillz is the leading mobile games platform that connects players in fair, fun, and meaningful competition. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, and distributes millions in prizes each month.

Skillz has also earned recognition as one of Fast Company’s Most Innovative Companies, CNBC’s Disruptor 50, Forbes’ Next Billion-Dollar Startups, San Francisco Business Times’ Best Places to Work, and the #1 fastest-growing company in America on the Inc. 5000.  

We’re building a groundbreaking company that's pioneering an entirely new industry, and we're searching for top-notch people to join our mission. If you’re up for the challenge, we’d love to meet you!

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

San Francisco, California, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Skillz

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug