Technical Writer

2 Months ago • All levels

Job Summary

Job Description

The Technical Writer will be responsible for updating and standardizing approximately 300 internal job aids. This involves applying a new document template, ensuring content clarity, and validating accessibility compliance. The role requires applying content into standardized Microsoft Word templates, editing job aids for clarity and consistency, conducting accessibility checks, collaborating with subject matter experts, finalizing documents for SharePoint publishing, and tracking document status. This position requires a detail-oriented individual with strong writing and editing skills, proficiency in Microsoft Word, and familiarity with digital accessibility principles. The role is part of the Training & Communications Team in Jefferson County’s Business Innovation & Technology (BIT) department.
Must have:
  • Strong writing and editing skills
  • Proficiency in Microsoft Word and document formatting
  • Familiarity with digital accessibility principles
  • Experience using Adobe Acrobat Pro
  • Ability to follow templates and guidelines
  • Basic experience using assistive tech
  • Strong time management and organizational skills
  • Clear written and verbal communication
Good to have:
  • Experience updating or editing instructional content
  • Familiarity with plain language best practices
  • Experience working with cross-functional teams
  • Knowledge of SharePoint workflows
  • Experience with advanced PDF accessibility tools
  • Understanding of PDF tagging and remediation workflows
  • Interest in training and IT education environments

Job Details

Our Client is actively seeking an IT Consultant to help them support internal IT initiatives that will ultimately provide better services and support to their end users and customers. Position sits Hybrid within Colorado. 

Position Title: 
Technical Writer
 
Position Summary 

We’re seeking a detail-oriented Technical Writer to support a county-wide effort to update and standardize approximately 300 internal job aids. This project focuses on applying a new document template, ensuring content clarity, and validating accessibility compliance. The role is perfect for someone who enjoys making technical content clean, consistent, and user-friendly—and is passionate about inclusive design. 

Key Responsibilities 

  • Apply existing content into standardized Microsoft Word templates 

  • Edit job aids for clarity, consistency, and plain language 

  • Conduct accessibility checks (e.g., heading hierarchy, alt text, contrast) 

  • Collaborate with subject matter experts (SMEs) to clarify content and apply revisions 

  • Finalize documents and prepare for SharePoint publishing 

  • Track and report document status and progress 

 

Required Skills and Experience 

  • Strong writing and editing skills 

  • Proficiency in Microsoft Word and document formatting 

  • Familiarity with digital accessibility principles (Section 508, WCAG 2.1) 

  • Experience using Adobe Acrobat Pro to validate accessibility in exported PDFs, including use of the Accessibility Checker, Tags panel, and Reading Order tools 

  • Ability to follow templates and content guidelines with high attention to detail 

  • Basic experience using screen readers or assistive tech for accessibility checks 

  • Strong time management and organizational skills 

  • Clear written and verbal communication 

 

Preferred Qualifications 

  • Experience updating or editing instructional or technical content (e.g., job aids, user guides, Standard Operating Procedures) 

  • Familiarity with plain language best practices 

  • Experience working with cross-functional teams or subject matter experts 

  • Knowledge of SharePoint or document publishing workflows 

  • Experience with CommonLook or other advanced PDF accessibility tools 

  • Understanding of PDF tagging and remediation workflows using Adobe Acrobat Pro 

  • Interest in training, adult learning, or IT education environments 

 

About the Team 

This role is part of the Training & Communications Team in Jefferson County’s Business Innovation & Technology (BIT) department. We’re a collaborative, mission-driven team dedicated to helping staff learn and succeed through accessible, well-designed technical resources. This project is part of a broader initiative to improve our employees access and use technology tools across the organization. 

#IND123

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