Trade In Advisor

2 Days ago • All levels • Business Development • Operations • Undisclosed

About the job

Job Description

The Trade-In Advisor in Sydney is responsible for all daily Trade-in and Used car functions. This role requires close collaboration with Order Operations, Sales, and Delivery teams. Key responsibilities include providing competitive market value assessments for customer trade-in vehicles using market knowledge and databases, ensuring correct documentation, serving as the point of contact for NSW/ACT trade-in matters, training Sales teams on improving Trade-In Attachment rates, managing logistics for incoming trades, and collaborating with Service on Used Tesla inspection and repair. The ideal candidate is highly motivated, detail-oriented, and proficient with MS Office, possessing strong computer skills and a passion for sustainable energy. A clean driving license is mandatory.
Must have:
  • Coordinate with various teams
  • Accurate market valuation
  • Process adherence & documentation
  • NSW/ACT Trade-in point of contact
  • Sales team training & support
  • Logistics management
  • Collaboration with Service team
  • Advanced computer skills
  • Attention to detail
  • Valid Driver's License
What to Expect
The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll Do
  • Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
    market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.
  • Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
  • Be the point of contact for the NSW / ACT team for all operational trade-in matters
  • Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
  • Provide and manage on the ground logistics for all incoming trades as well as their disposal
  • Collaborate with Service to manage Used Tesla inspection and repair
What You’ll Bring
  • The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
  • Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
  • Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
  • Positive, enthusiastic and passionate about the advances in sustainable energy.
  • Driver’s License with a clean driving record
  • Must have an interest in the automotive industry
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