Trust and Safety App Review Analyst, Play, Android

4 Months ago • 4 Years + • Operations

Job Summary

Job Description

This Trust and Safety App Review Analyst role at Google focuses on protecting the integrity of the Google Play store. Responsibilities include reviewing app content and data to ensure compliance with Google Play policies; making timely decisions on policy violations; building and maintaining strong relationships with app developers; and developing resolution plans for policy issues, all while prioritizing the best user experience. The analyst will work with sensitive content, collaborating with developers to address compliance and achieve business goals. The role requires expertise in Google Play policies and the ability to communicate effectively with developers and internal teams.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in content review/moderation
  • 2+ years in account management/partnerships
  • Expertise in Google Play policies
  • Excellent communication & problem-solving skills
Good to have:
  • Experience in app review in a Trust & Safety environment
  • Experience in business development
  • Passion for Google products and the Android ecosystem

Job Details

Minimum qualifications:

  • Bachelor's degree in business, operations, related field, or equivalent practical experience.
  • 2 years of experience in content review, content moderation, or similar Trust and Safety operation.
  • 2 years of experience in account management, partnerships or similar operations.

Preferred qualifications:

  • Experience in app review in a Trust and Safety environment.
  • Experience in Business development.
  • Passion for Google products, Play and Android ecosystem and developing business partnerships between Google and other companies.
  • Excellent ownership skills for resolving issues that impact the ecosystem and Google user experience.
  • Excellent writing and communication skills.

About the job

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.

As a Trust and Safety Associate you defend the integrity of Google, its users, and partners worldwide by defining and communicating product policies, fighting spam, fraud, and abuse across Google products. You are proactive, motivated, organized, responsible, innovative--and able to work well in a fast-paced, global, cross-functional, and team-oriented environment while demonstrating technical know-how, effective communication and getting things done.

In this role, you will support Google Play Apps and Games business, and work with a portfolio of important app developers as they navigate Play policy compliance. You will be responsible for ensuring that titles maintain policy compliance as they evolve, so they are enabled to provide the best experience to Play store users. This will require you to gain expertise in the Play Console Policy Center, carefully review app content, make decisions, and communicate with third-party developers.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

  • Demonstrate expertise in determining apps comply with Google Play policies by reviewing the content of apps, data and in-app experience, when developers submit updates to apps hosted in the Play store.
  • Make logical decisions about how to resolve issues with developers, even under time constraints.
  • Create meaningful business partnerships, providing clear and helpful communications to developers. Find ways to help Google and third-party developers accomplish business goals while making and executing resolution plans ensuring the best Play store user experience.
  • Manage the portfolio of developers, but also work as a team to optimize the App Review and Resolution processes.
  • Work with sensitive content or situations and may be exposed to graphic, controversial or upsetting topics or content.

Similar Jobs

The Walt Disney Company - Associate Manager, Account Management, Brand Commercialization

The Walt Disney Company

Minato City, Tokyo, Japan (On-Site)
3 Months ago
ByteDance - Graduate Development Program (Philippines E-commerce) - 2025 Start

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
5 Months ago
GoTo Group - 3P Channel Business Development Manager

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
Saviynt - Federal Account Executive - DOD

Saviynt

(Remote)
6 Months ago
version 1 - Business Development Manager

version 1

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Rockstar Games - Threat Intelligence Analyst

Rockstar Games

Dundee, Scotland, United Kingdom (On-Site)
5 Months ago
Salesforce - Agentforce Program Strategy Senior Manager/Manager

Salesforce

Tennessee, United States (Remote)
1 Month ago
Paytm - Area Sales Manager- Deputy Manager -  Hyderabad

Paytm

Hyderabad, Telangana, India (On-Site)
4 Months ago
Riot Games - Playtest Operations - Global Research Operations

Riot Games

Los Angeles, California, United States (Hybrid)
3 Months ago
Tesla - HR Operations Associate - Dutch Speaker

Tesla

North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

New Globe - Regional Director, Policy & Partnerships

New Globe

Lagos, Lagos, Nigeria (On-Site)
6 Months ago
Expedia - Partner Success Associate - Spanish and English fluency required

Expedia

Chicago, Illinois, United States (Hybrid)
6 Months ago
WebMD - Sr. Account Manager

WebMD

Newark, New Jersey, United States (On-Site)
5 Months ago
NVIDIA - Global Head of Business Development, Financial Services

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
NinjaVan - Enterprise Sales Specialist, Digital Services

NinjaVan

Subang Jaya, Selangor, Malaysia (Hybrid)
6 Months ago
PENN Interactive - Regional Director of Player Development - Northeast

PENN Interactive

Philadelphia, Pennsylvania, United States (Hybrid)
2 Months ago
The Mill Adventure - Partner Relations Manager

The Mill Adventure

St. Julian's, Malta (Remote)
2 Months ago
Taboola - Solution Engineer

Taboola

New Delhi, Delhi, India (On-Site)
7 Months ago
Canva - Senior Enterprise Support - APJ

Canva

Sydney, New South Wales, Australia (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

GoMotive - Technical Program Manager - Risk and Compliance

GoMotive

Pakistan (Remote)
1 Month ago
ByteDance - Quality Assurance Lead (Manila)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
5 Months ago
The Walt Disney Company - Media Delivery Ops Specialist

The Walt Disney Company

Amsterdam, North Holland, Netherlands (On-Site)
2 Months ago
Netflix - Manager, Workplace (Madrid)

Netflix

Madrid, Community Of Madrid, Spain (On-Site)
4 Months ago
Scopely - Vice President, Head of Internal Audit

Scopely

California, United States (On-Site)
2 Months ago
Behaviour Interactive - Director of Player Support

Behaviour Interactive

Montreal, Quebec, Canada (Hybrid)
2 Months ago
Extreme Network - Technical Support Engineer- On Site Sacramento

Extreme Network

California, United States (On-Site)
6 Months ago
Keywords Studios (Player Support) - Support Bar Analyst (IT Help Desk)

Keywords Studios (Player Support)

Cinisello Balsamo, Lombardy, Italy (On-Site)
8 Months ago
USE Insider - Solution Architect (Hybrid)

USE Insider

Paris, Île-de-France, France (Hybrid)
6 Months ago
Sphere Entertainment Co - Food & Merchandise Supervisor – Premium (Full-Time)

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Fremont, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Dublin, County Dublin, Ireland (On-Site)

Atlanta, Georgia, United States (On-Site)

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug