Account Manager, Mid-Market Sales, Google Customer Solutions (English, Spanish)

2 Weeks ago • 2 Years + • Business Development

About the job

Job Description

The Account Manager role within Google Customer Solutions (GCS) Mid-Market Sales focuses on driving growth for Google's advertising business in Mexico City. Responsibilities include managing a portfolio of businesses, identifying growth opportunities, developing quarterly plans, and delivering exceptional customer experiences. The ideal candidate will possess strong communication skills (English and Spanish fluency required), experience in digital advertising, and a proven ability to achieve sales goals. They will work directly with clients, offering strategic solutions and managing the entire process from outreach and pitching to implementation and performance evaluation. The role requires achieving quarterly business and product growth objectives and building strong client relationships to ensure continued success.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/sales/marketing
  • Fluent English & Spanish
  • Client relationship management
  • Achieve sales goals
  • Digital advertising campaign management
Good to have:
  • Channel sales experience
  • Experience with Google Ads
  • Storytelling and narrative skills
  • Objection handling

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in English and Spanish fluently to engage with local stakeholders.

Preferred qualifications:

  • Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged promotion.
  • Experience working with channel sales, advertisers, agencies, or clients.
  • Experience in launching and managing paid digital advertising campaigns, including in Google Ads and other digital marketing platforms.
  • Ability to manage and prioritize a portfolio in an advertising or media sales context, and demonstrated ability to achieve goals to drive growth.
  • Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Google Customer Solutions (GCS) Mid-Market Sales team is dedicated to recognizing business goals and providing Google advertising solutions to cultivate business success. We are responsible for growing the advertising business by educating, solution promoting, and consulting with customers directly. As an Account Manager, you will focus on identifying opportunities to have increased impact with customers and business.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Manage a portfolio of Lead Generation businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
  • Drive customer growth by delivering an excellent customer business experience and achieving customer business/marketing objectives.
  • Manage the business process and drive customer outreach, business pitches, solution implementation, and performance evaluation.
  • Work towards quarterly business and product growth goals.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Dublin, County Dublin, Ireland (On-Site)

Hyderabad, Telangana, India (On-Site)

Mexico City, Mexico City, Mexico (On-Site)

Sunnyvale, California, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

New York, New York, United States (On-Site)

Zürich, Zurich, Switzerland (On-Site)

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