Account Strategist, Google Customer Solutions
Job Summary
Job Description
The Account Strategist role at Google Customer Solutions focuses on the Alpine market (Switzerland and Austria). Responsibilities include achieving ambitious growth goals, building client relationships, conducting sales consultations, managing client portfolios, driving customer growth through effective Google Ads strategies, and exceeding quarterly quotas. The ideal candidate will possess strong communication skills in German and English, a deep understanding of online advertising, and experience in consultative sales or marketing. They will be responsible for identifying growth opportunities, managing risks, and developing quarterly plans to achieve marketing objectives for clients.
Must have:
- Bachelor's degree in Marketing/Advertising or equivalent experience
- 2+ years experience in advertising/sales/marketing
- Fluency in German and English
- Client relationship management expertise
- Google Ads knowledge
- Quota overachievement
- Growth strategy development
Good to have:
- Google Digital Workshop certification
- Experience in Swiss/Austrian advertising market
- Strong storytelling and narrative building skills
- Effective questioning and objection handling
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree in Marketing, Advertising, or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles.
- Ability to communicate in German and English fluently to support client relationship management in this region.
Preferred qualifications:
- Certification in Google Digital Workshop or similar.
- Experience assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged promotions.
- Familiarity with Google Ads and online advertising.
- Ability to own a portfolio in an advertising or media business context in Switzerland or Austria, and consistently overachieve quotas to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
- Ability to influence stakeholders internally and externally to deliver impact.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.In this role, you will focus on the Alpine market, with the ability to own a portfolio in an advertising or media business context in Switzerland or Austria, and consistently overachieve quotas to drive growth.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business and product growth goals.
- Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and sales pitches with clients to advise them on how to get the best return on their Google Ads investment.
- Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
- Drive customer growth by delivering outstanding customer business experience and achieving marketing objectives.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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