City Manager - Senior Manager
3 skills required
Job Details
About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team: QR/Soundbox team is one of the biggest business and payments vertical in the organization that is focused on merchant acquisition, merchant retention and growth of merchants in India.
About the role: Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical.
Expectations/ Requirements
Expectations/ Requirements:
1. Growth of distribution and market share in the assigned area of operations.
2. Visibility & accountability through extensive QR & Sound box deployment and sale of the product .
3. Identify and recruit the sales team to align and drive business in the market.
4. Plan the market size, span and geographies for ASMs .
5. Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.
6. Monitor the quality parameters as suggested by the management.
7. Validate and conduct audits on the acquisitions and sales done by the team.
8. People manage a large team of 5-10 ASMs & 200+ indirect employees.
9. Create an inspiring team environment with an open communication culture.
10. Need to drive swiping device sales in the assigned area.
11. Resolving merchant queries
12. Drive overall engage merchant base
13. Capable of hiring and building team
14. Set clear team goals
Superpowers/ Skills that will help you succeed in this role
1. Must have high level drive, initiative and self – motivation.
2. Should have team handling experience.
3. Identify and meet potential clients by growing, maintaining and leveraging your network.
4. Should have good exposure in cold calling, pre sales and lead generation.
5. Should be a graduate.
6. Should possess good communication and negotiation skills.
Education - Graduation or Post-graduation
Why join us :We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Compensation: If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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