Customer Engineer III, Security Platform, Google Cloud

2 Days ago • 10 Years + • Cyber Security • $165,000 PA - $245,000 PA

Job Summary

Job Description

As a Customer Engineer III, you will be a cybersecurity subject matter expert, partnering with technical sales teams to showcase Google Cloud's security solutions. Responsibilities include identifying business opportunities, resolving technical blockers, sharing security expertise with customers (including bid responses, product briefings, and proof-of-concept work), working directly with Google Cloud products, recommending integration strategies and architectures, and presenting at customer sites and conferences. You'll collaborate with product management to prioritize solutions and work with internal engineering to improve products and build solutions. The role requires strong technical, communication, and organizational skills, and involves engaging with technical and executive stakeholders.
Must have:
  • 10+ years cloud native architecture experience
  • Cybersecurity expertise (threat detection, cloud security posture management)
  • Stakeholder engagement and presentation skills
  • Google Cloud product knowledge
  • Problem-solving and troubleshooting skills
Good to have:
  • Master's degree in related field
  • Cloud or security certifications
  • Knowledge of cybersecurity market trends (ransomware, zero trust)
  • Data and infrastructure security knowledge
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in cybersecurity matters (e.g., threat detection, malware intelligence, cloud security posture management, identity and access management systems).
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

  • Master's degree in Computer Science, Engineering, Mathematics, or a related technical field.
  • Certification in cloud or security industry.
  • Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
  • Knowledge of Cloud Security (e.g., data security and infrastructure security).

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a cybersecurity subject matter expert to differentiate Google Cloud and our security solutions to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to cybersecurity. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will use your excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply your impact and the impact of the team as a whole.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $165,000-$245,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth security expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

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