Customer Engineer, Infrastructure Modernization, Google Cloud

4 Days ago • 10 Years + • DevOps

About the job

Job Description

As a Customer Engineer, you will partner with technical business teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners, develop creative cloud solutions and architectures, engage in proofs of concepts, and troubleshoot technical questions and roadblocks. You will use your expertise to understand customer business and technical requirements, and present solutions on Google Cloud. Responsibilities include identifying business opportunities, resolving technical blockers, sharing infrastructure modernization expertise, supporting bid responses, proof-of-concept work, demonstrating Google Cloud products, recommending integration strategies, and traveling to customer sites and conferences.
Must have:
  • Bachelor's degree or equivalent experience
  • 10+ years cloud native architecture experience
  • Cloud infrastructure engineering experience
  • Experience migrating applications to cloud platforms
  • Strong presentation and communication skills
Good to have:
  • Experience with networking concepts (SDN, routing, VPNs)
  • Data center consolidation/migration experience
  • Experience with private/hybrid/public cloud technologies
  • Security expertise (encryption, identity management)
  • Linux virtualization experience (e.g., VMware)

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

  • Experience in migrating applications and services to cloud platforms.
  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience with data centers consolidation, relocation, migration, or virtualization projects.
  • Experience with private, hybrid, or public cloud technology, migrating Linux, including virtualization (e.g.,VMware).
  • Experience in security concepts such as encryption, identity management, access control, attack vectors, and pen testing.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical business teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners. You will develop creative cloud solutions and architectures to solve their business test, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks.

You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.
You will be a part of a diverse team of Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work directly with Google cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google cloud.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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