About Us
At Gameopedia, our journey began in Norway with a simple mission: to be the geeky gamer friend who helps you find the perfect games and offers top-notch recommendations. From humble beginnings, we quickly made our mark, landing our first major customer a year later—one of Norway's largest news publications. This pivotal moment propelled us to expand our operations to India, starting with five passionate gamers working around a dining table in a small apartment.
Today, with offices in Oslo and Hyderabad, we serve industry-leading video game data and insights to the biggest companies worldwide, influencing millions of gaming decisions every day. Our evolution from a small startup to an industry leader is driven by our dedication to providing gamers with extraordinary experiences. We are now transitioning into a product company, developing B2B and B2C products that will revolutionize how people engage with games.
We are scaling up our operations, and our vision over the next three years is to create extraordinary experiences for a billion gamers every day. Join us in this exciting journey and help us shape the future of gaming!
Role Overview
At Gameopedia, product support is not just a cost function—it’s a cornerstone of our business strategy and a key driver of our success. We believe that exceptional support is integral to enhancing the overall customer experience and, consequently, driving revenue growth. You will play a pivotal role in building and leading a team that provides world-class support, delighting our customers at every touchpoint. You will be responsible for developing strategies that transform our support operations into a powerful asset, contributing to customer satisfaction, loyalty, and lifetime value.
We are looking for a visionary leader who can elevate our support function to new heights by integrating cutting-edge technology with human empathy, creating a customer experience that sets the industry standard. If you are passionate about making a real impact on customers’ lives and are excited by the opportunity to shape the future of product support at a rapidly growing company, we’d love to meet you.
Key Responsibilities
Strategic Leadership:
Operational Excellence:
Team Development and Management:
Customer Advocacy and Feedback Integration:
Cross-Functional Collaboration:
Global Support Management:
Qualifications
Get notifed when new similar jobs are uploaded
Get notifed when new similar jobs are uploaded
ABOUT US
We’re a global family of passionate gamers dedicated to revolutionizing the way video game data is presented and used. Through partnerships with the biggest technology companies across Europe and North America, our comprehensive metadata fuels millions of consumer decisions every day.
Check our Youtube Channel - https://www.youtube.com/@Gameopediacom
Get notified when new jobs are added by Gameopedia