Enterprise Applications Analyst
Job Summary
Job Description
The Enterprise Applications Analyst provides functional and technical application support for Enterprise Resource Management systems, focusing on user experience improvement and compliance. This role requires strong technical and business skills, excellent communication, and problem-solving abilities. Responsibilities include acting as primary support for end-users, troubleshooting issues, developing solutions and process improvements for Operations and Finance teams, assisting in testing, creating training materials, translating business requirements into technical design documents, and participating in project teams. Experience with systems like Xytech, Ceta, and ClickUp is preferred. The analyst will also work with various reporting tools and metrics.
Must have:
- Functional & technical application support
- Strong analytical & problem-solving skills
- Experience with ERP systems (Oracle, Peoplesoft, etc.)
- Excellent communication & documentation skills
- Troubleshooting and issue resolution expertise
Good to have:
- Experience with Xytech, Ceta, ClickUp
- Understanding of relational databases and APIs
- Proficiency with Microsoft 365 Applications
- Post-production environment experience
6 skills required
Job Details
Business Unit: Company 3
Position: Enterprise Applications Analyst
Location: Hollywood, CA (Hybrid)
*Pay Range: $62,000 - $100,000 USD annually
POSITION SUMMARY:
The Enterprise Applications Analyst is responsible for providing functional and technical application support and delivery capabilities for Enterprise Resource Management systems, focus on improving user experience while ensuring that best practices and industry compliances are met.
This position requires a unique blend of strong technical and business skills combined with customer-focused professional experience. You will bring a track record of strong follow-through and consistently keeping commitments to internal business stakeholders, IT team members and external vendor partners
MAIN DUTIES:
The Enterprise Applications Analyst acts as primary support contact for end-users; ensures that support requests are logged, analyzed and solutioned, investigating the root cause of issues and providing recommendations for solutions as well as recommending process and functionality improvements. They will assist in the development of solutions and process improvements in support of Operations and Finance team including various reporting tools and metrics and be a subject matter expert of scheduling and/or workflow systems such as Xytech, Ceta, Click Up. They will also be responsible for the following:
WHAT YOU BRING:
The ideal candidate will have an educational background in Information Technology, Technical Degree or working experience equivalent, with a primary focus on data management and/or programming. They must have prior work experience in an enterprise, multi-tiered, interdependent environment, and have hands-on system analyst experience. They must have a functional knowledge of business application concepts – examples include business applications, such as Oracle, Peoplesoft, Workday, SAP or similar applications. Additional desired skills include:
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by April 10, 2025.
Position: Enterprise Applications Analyst
Location: Hollywood, CA (Hybrid)
*Pay Range: $62,000 - $100,000 USD annually
POSITION SUMMARY:
The Enterprise Applications Analyst is responsible for providing functional and technical application support and delivery capabilities for Enterprise Resource Management systems, focus on improving user experience while ensuring that best practices and industry compliances are met.
This position requires a unique blend of strong technical and business skills combined with customer-focused professional experience. You will bring a track record of strong follow-through and consistently keeping commitments to internal business stakeholders, IT team members and external vendor partners
MAIN DUTIES:
The Enterprise Applications Analyst acts as primary support contact for end-users; ensures that support requests are logged, analyzed and solutioned, investigating the root cause of issues and providing recommendations for solutions as well as recommending process and functionality improvements. They will assist in the development of solutions and process improvements in support of Operations and Finance team including various reporting tools and metrics and be a subject matter expert of scheduling and/or workflow systems such as Xytech, Ceta, Click Up. They will also be responsible for the following:
- Ability to troubleshoot and identifies issues and bottlenecks in processes and practices and provide solutions that work across the global platform.
- Assists in the development of solutions and process improvements in support of Operations and Finance team including various reporting tools and metrics.
- Assists in preparation of functional / integration test plans, performs system, regression and performance testing for new releases.
- Prepares manuals and training materials and conducts training for end users on proper use of both new and existing applications.
- Translates business functional requirements arising from new requests into accurate and meaningful detailed functional and technical design documents.
- Serves as a team member on projects to help & coordinate the development of metrics, reports, processes, analyses, etc. to meet user requirements.
WHAT YOU BRING:
The ideal candidate will have an educational background in Information Technology, Technical Degree or working experience equivalent, with a primary focus on data management and/or programming. They must have prior work experience in an enterprise, multi-tiered, interdependent environment, and have hands-on system analyst experience. They must have a functional knowledge of business application concepts – examples include business applications, such as Oracle, Peoplesoft, Workday, SAP or similar applications. Additional desired skills include:
- Proficiency with Microsoft 365 Applications.
- Understanding of Relational Databases and API principles and design. Easter Egg
- Excellent organizational, analytical, and problem-solving skills.
- Strong issue management skills to assist with issue identification and problem resolution.
- Experience with capturing requirements and documenting business processes and needs.
- Strong documentation, communication, and collaboration skills.
- Demonstrates a customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements
- Proactive engagement and a focus on continuous improvement.
- Previous experience in a post-production environment is preferred.
ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by April 10, 2025.
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About The Company
Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.
Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.
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