Fleet Program Manager

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Role: Fleet Program Manager

Role Summary/Purpose:

The Fleet Program Manager (FPM) will own and drive delivery on commitments for assigned fleet performance as well as specific contractual obligations for customers. The FPM will also work closely with other stakeholders such as services, product and program management, commercial, supply chain and Quality to support the launch and performance of the assigned fleet.

This role will be based in Guinea near the port of Morebaya on a rotational basis (FIFO). The operation is 24/7 running two 12-hour shifts. Employees will work 6 days a week.

Accommodation will be provided at the maintenance facility. Mobilization and demobilization air and land transportation will be provided.

This role will be eligible for an assignment allowance and overtime.

Essential Responsibilities:

• Implement and manager FRACAS (Failure Reporting, Analysis and Corrective Action System).
• Analyze KPI data to identify main drivers of performance trends and drive improvement projects with the team to improve fleet performance
• Develop implementation plans for field modification programs
• Manage internal and customer communication regarding program status, warranty, and investigation of fleet performance issues.
• Actively participate in regular reliability reviews with customer teams
• Primary liaison with engineering for issue resolution.  Maintain tracking systems (Salesforce, eservices and other systems) and develop project execution plans to meet internal targets for assigned fleets.
• Network with engineering, fleet management, supplier quality, commercial, program management, and other teams to identify solutions to reliability and quality issues. 
• Ensure that there is a robust quality control plan in place, active and effective to prevent the skip of quality in product or service
• Work with engineering, Service Leaders, Program Management and customer to coordinate field tests. 
• Coordinate with engineering to create detailed work scopes with schedules and planned expenditures for modification programs
• Support and liaise with Project Manager and Materials Manager for FMI material planning and logistics
• Reduce repeat failures and reissued RXs through on-site consulting, training, intervention, etc.
• Use experience and data to identify opportunities for new projects or improvements to existing projects.
• Provide direction and leadership to drive for process improvements across all functions involved in delivery of service to the customer
• Be a champion of all aspects of service quality and technical delivery of all projects
• Take a leadership role in the definition of elements and recommendations supporting the overall best interest of both the customer and the company

Minimum Qualifications/Requirements:

• Bachelor’s degree in engineering from an accredited university or college with at least 2 years of experience in an engineering, manufacturing, operations or leadership role
• At least 2 years additional experience in locomotive field services, manufacturing or maintenance position.  This role requires extensive locomotive product and technical knowledge.
• Must be able to read/write/speak fluently both English. Ability to read, write and speak French or Mandarin will be added advantage.

Desired Qualifications:

• Experience in project management (PMP Certification) desired
• Demonstrated networking ability and influencing skills
• Demonstrated ability to manage multiple priorities and deliver to commitments on time
• Strong oral and written communication skills, able to interface at all team levels - internally and externally
• Strong interpersonal and leadership skills
• Commitment to customer satisfaction
• Sound technical expertise and analytical skills.  Lean Six Sigma certification a plus.
• Demonstrated understanding of quality management systems
• Wabtec Locomotive L1 certification

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